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    SNBForums is a community for everyone, no matter what their level of experience.

    Please be tolerant and patient of others, especially newcomers. We are all here to share and learn!

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    Fiber Optic Speed on GT-AC5300 Slower than Cable

    Hello wouterv: Like I posted earlier, after resetting the router to factory default settings, I ran multiple speed tests. I connected a relatively new Mac Book Pro (2022) directly to the router using a Cat 6 cable. I included the results of just one of the many speed tests I ran: Date Time...
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    Fiber Optic Speed on GT-AC5300 Slower than Cable

  3. U

    Fiber Optic Speed on GT-AC5300 Slower than Cable

    Hello bennor, I spend quite a bit of $$$ for this router. The reason was to optimize my home network so I could work from home and so our gaming experience (I have 2 xbox 1s) was as good as it could be. So imagine my reaction when the options I bought this router required me sharing the internet...
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    Fiber Optic Speed on GT-AC5300 Slower than Cable

    I don't think I will buy another ASUS product, mostly due to the "technical support" I've (haven't) received. But another key reason is one must agree to share all internet traffic that passes thru the router with Trend Micro. I've reached out to ASUS to learn why this insane, intrusive policy...
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    Fiber Optic Speed on GT-AC5300 Slower than Cable

    Hello Wouterv, Thank you for taking the time to consider my issue. Unfortunately, your description/instructions above is exactly how my router is configured.
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    Fiber Optic Speed on GT-AC5300 Slower than Cable

    FWIW, Calls and posts to ASUS's forums have not resulted in anyone from ASUS offering technical support. I have received several emails telling me they are researching the problem and to be patient. But it's been 2 weeks and their messages don't change.
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    Fiber Optic Speed on GT-AC5300 Slower than Cable

    I did a factory reset the day the FO was connected. There w\as no significant change in the speed. Hello Bennor, Thank you for considering my issue. I've donre a factory reset the day the ONT device was installed. I included an image of the firmware version (Current Version ...
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    Fiber Optic Speed on GT-AC5300 Slower than Cable

    This is how I tested the router's speed. I connected my device to the router with CAT 6 cable and no other ports were occupied.
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    Fiber Optic Speed on GT-AC5300 Slower than Cable

    That's exactly what I thought. But the max I've gotten is 428 Mbps. Some setting is liiting the speed.
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    Fiber Optic Speed on GT-AC5300 Slower than Cable

    I don't use any option that requires me to share my internet traffic with Trend Micro. If I had known sharing all internet traffic was required when using those options, I would never have bought this router,. In fact, based upon the total lack of customer support I have received from ASUS to...
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    Fiber Optic Speed on GT-AC5300 Slower than Cable

    Hello all, I’m stuck and hope you can help. 12 days ago, I switched ISPs from cable (Spectrum) to Ting (FO). After it was installed, I tested the wired connection (my laptop/adapter connected by 5 ft Cat 6 to router) and I saw no improvement in the download speed (350-450 Mbps) compared to...
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