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    SNBForums is a community for everyone, no matter what their level of experience.

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    RT-AX86U can't upgrade from 3.0.0.4.388_21709-g74151b7 and settings won't save

    I asked for help from another forum member (ColinTaylor) and after trying some stuff, he said it's most likely a flash memory issue and I would have to RMA, ASUS support has been unhelpful as always refusing to RMA, so I'll try calling them tomorrow to see if anything changes but I'm just going...
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    RT-AX86U can't upgrade from 3.0.0.4.388_21709-g74151b7 and settings won't save

    in typical asus fashion they refuse to RMA it, says I have to return it to the store, bought this like 2 years ago and my brother can't even find the receipt
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    RT-AX86U can't upgrade from 3.0.0.4.388_21709-g74151b7 and settings won't save

    not sure what your problem is, you're accusing me of lying because I didn't copy and paste all the instructions when I just wanted to differentiate what I did (using recovery tool, or would you prefer that I type out the whole instructions for you?) and what you mentioned. just wanted to see if...
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    RT-AX86U can't upgrade from 3.0.0.4.388_21709-g74151b7 and settings won't save

    The hard reset is one of the first thing I've tried, and I tried your steps but unfortunately doing the hard resets and trying to update fw through the web interface doesn't make a difference (or through any other method).
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    RT-AX86U can't upgrade from 3.0.0.4.388_21709-g74151b7 and settings won't save

    Ah, no that's just the folder name, I just extracted it and I'm using the file ending with the .w extension.
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    RT-AX86U can't upgrade from 3.0.0.4.388_21709-g74151b7 and settings won't save

    I didn't use the phone to do it, although I tried the app once to see if trying to update through that will do anything but it's the same issue. I tried a bunch of different things including the one that you linked to above, I also tried holding down reset button then unplugging it, and waiting...
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    RT-AX86U can't upgrade from 3.0.0.4.388_21709-g74151b7 and settings won't save

    Not sure what you mean? The router is an AX86U, that's the model it says at the back label.
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    RT-AX86U can't upgrade from 3.0.0.4.388_21709-g74151b7 and settings won't save

    I'm tried upgrading to 3.0.0.4.388.23285 (the latest version available on the asus website), I also tried downgrading to the version before the current one 3.0.0.4.388.20566 but neither of them seems to change the firmware. Also something I noticed on the firmware recovery tool is that the...
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    RT-AX86U can't upgrade from 3.0.0.4.388_21709-g74151b7 and settings won't save

    Hi, My ASUS router is having some weird issues, I can't seem to upgrade 3.0.0.4.388_21709-g74151b7, I tried the ASUS firmware recovery tool and also tried to use the merlin firmware but it won't upgrade, no errors and it seems to complete the process and restart the router but the firmware...
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