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    SNBForums is a community for everyone, no matter what their level of experience.

    Please be tolerant and patient of others, especially newcomers. We are all here to share and learn!

    The rules are simple: Be patient, be nice, be helpful or be gone!

  1. shelleyevans

    Help for Newbie with QoS/VOIP

    @Datalink It turns out the cable wasn't properly terminated! With a few quick snips and twists, I am up and running, taking advantage of my gigabit connection at my desktop for the first time ever! THANK you.
  2. shelleyevans

    Help for Newbie with QoS/VOIP

    @HuskyHerder Thanks for the compliment, but honestly, everything that I wrote in that document is a direct copy of advice that I got from several people on this thread. I wrote it all down for myself, so that when I have to troubleshoot later I will remember what I did! Then thought, hey, maybe...
  3. shelleyevans

    Help for Newbie with QoS/VOIP

    Hello all! I am busy updating my network with some of the recommendations that I received in this thread-- a Comcast tech is showing up tomorrow to add a POE MOCA filter outside of my house (beyond my technical skills and courage), and is going to check my LAN connections in my office, to see if...
  4. shelleyevans

    Help for Newbie with QoS/VOIP

    You imagine a much tidier set-up than I actually have. No basement, no structured wiring cabinet. I think whoever upgraded this 1926 house basically ran very long stretches of cable from four different wall plates, snaked them through the studs, and dropped them into an old linen closet, where...
  5. shelleyevans

    Help for Newbie with QoS/VOIP

    Which would explain why my cloud backups are running ALL the time now. I guess I better see if I can fix those cables, as @Datalink suggested. You are very generous with your time-- both in coding, and also your clear explanations (which I have followed in that long thread) to people like me...
  6. shelleyevans

    Help for Newbie with QoS/VOIP

    @FreshJR Well, regrettably, math is not my strong suit. Assuming you are not tired of this, let's say I have: Desktop 1 = 1000mbps Voip1 = 100 mbps (limited by my crummy Cat5 cable) Desktop 2 = 100 mbps (downstream of Voip1, on passthrough) Voip2 = 100 mbps (on a second crummy cable) And...
  7. shelleyevans

    Help for Newbie with QoS/VOIP

    @Datalink Um, whoops. Nope. At least not that I know of. I imagine that you are suggesting I do a forum search, and figure out how to to do those things.....? :oops: I am going to do that! Maybe I will have a sudden increase in speeds. What a miracle that would be. Well, I have OSX, but when...
  8. shelleyevans

    Help for Newbie with QoS/VOIP

    True, but every now and then something comes along that helps me understand better how this works. Extremely inefficient, but it's the best way I have found, so far, of gathering information-- it keeps me from posting questions fifty times a day! I'm not completely sure what you mean, but I...
  9. shelleyevans

    Help for Newbie with QoS/VOIP

    Stumped: After hours of troubleshooting, I finally realized I can't test a direct cable connection yet, because my Mac adapter is 100 mbps connection (head slap). But, according to the router, I definitely have 1GB WAN, which I can see from my speedtest results when I am on WIFI. I have ordered...
  10. shelleyevans

    Help for Newbie with QoS/VOIP

    @FreshJR, thanks for the answers to my questions, and this script. Thanks to everyone for the generous help. I am noticing something interesting-- not urgent, but since I am learning... My bufferbloat is always "B" when I do speed tests on my ethernet connections, even though it's always A...
  11. shelleyevans

    Help for Newbie with QoS/VOIP

    GUYS!! I did it!!!! The short version, for other newbies who are struggling with VOIP: by installing the Merlin firmware, and enabling QoS as recommended (setting the ATA devices to the highest priority, manual bandwidth control at 85% of my lowest rated download speeds), I got the best VOIP...
  12. shelleyevans

    Help for Newbie with QoS/VOIP

    Well, I'm supposed to be working, but I couldn't resist-- my family is out of the house, so I re-entered the numbers. Using dslreports.org/speedtest, I was getting pretty good numbers (180-260/10-13) when using automatic bandwidth, but very erratic bufferbloat scores. I set my download cap at...
  13. shelleyevans

    Help for Newbie with QoS/VOIP

    Yes, think it might be. To be honest, there is SO much (mis)information floating around the internet about VOIP set ups. Enable/Disable SIP ALG; Enable/Disable QoS; dozens of possible tweaks for the ATA. You can read for DAYS and never find a solution-- or even a clear explanation of what the...
  14. shelleyevans

    Help for Newbie with QoS/VOIP

    My symptoms were extremely choppy voice quality, sometimes on my end, almost always on the other end; sometimes echoes. It wasn't that way when I first started using the OBI202, but after a couple of years (perhaps as we were adding more and more streaming devices and computers and phones) it...
  15. shelleyevans

    Help for Newbie with QoS/VOIP

    @Vexira, yes, I know. It's a long story, but so far I can't get manual bandwidth values to work, at all-- I have no idea why. When I apply them, my download speeds (using the speed tests at dslreports.org) drop from ~200 to ~20-40, consistently. @FreshJR had a comment in his install notes, that...
  16. shelleyevans

    Help for Newbie with QoS/VOIP

    Nice! I look forward to trying. Also, here's an interesting development: I installed Merlin today, and enabled Bandwidth priorities as @FreshJR suggested, with QoS (automatic bandwidth). For the first time in YEARS we have had rock-solid VOIP connections (from the ATAs). I'm stunned! Could this...
  17. shelleyevans

    Help for Newbie with QoS/VOIP

    @JDB sorry, just saw your post, which gave the the syntax. Thanks. It seems like the first line identifies the script I have downloaded, and the second line moves that script onto the router. I presume that after that, I can apply @FreshJR's commands to enable/disable/uninstall the script...
  18. shelleyevans

    Help for Newbie with QoS/VOIP

    Okay! I just disabled the VOIP NAT helpers (SIP and H.323). I did a quick read and it looks like SCP is a command that I can use in terminal. I will update in a day or so when I have a chance to apply the script. Again THANK you so much.
  19. shelleyevans

    Help for Newbie with QoS/VOIP

    @quant88 I will check that thread. Thanks! FURTHER UPDATES: I just scanned the thread you suggested, which describes the exact problem I encountered. SFTP not supported unless I install something ELSE. I think I will try, if possible, to implement the script just using Terminal. It sounds like...
  20. shelleyevans

    Help for Newbie with QoS/VOIP

    HAH! Part 1 accomplished! Thank you! I downloaded Cyberduck but actually couldn't make it work. However, I got into the router using terminal. (I did get this message: The authenticity of host '192.168.1.1 (192.168.1.1)' can't be established. ECDSA key fingerprint is...
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