Menu
What's new
By:
Filters Better Search

Search results

  • SNBForums Code of Conduct

    SNBForums is a community for everyone, no matter what their level of experience.

    Please be tolerant and patient of others, especially newcomers. We are all here to share and learn!

    The rules are simple: Be patient, be nice, be helpful or be gone!

  1. S

    Family Section In App

    Hey Everyone, Just looking for some info on the Family section on the Asus App. I already have configured the kid's devices in the Web app and filters section on the GUI but noticed this doesn't show up on the app. Would I be wasting my time configuring it there also? I was thinking it would be...
  2. S

    AX-11000 2.4 Band Gone

    Just got a refund Gift card from Amazon to purchase a new one. Once it arrives I can send back the faulty one.
  3. S

    AX-11000 2.4 Band Gone

    Asus are saying they can not RMA it and it has to be handled by Amazon.
  4. S

    AX-11000 2.4 Band Gone

    Triband is my main reason for purchasing this one, Range aswell as I have a 3 story home and a lot of devices. I am currently on the phone with Amazon and they are trying to contact asus warranty dept so I will see how things go and update.
  5. S

    AX-11000 2.4 Band Gone

    I know Merlin doesnt support the ROG ones but what can you suggest that is as good "Technically"
  6. S

    AX-11000 2.4 Band Gone

    That sounds good to me. So you called them? I'll give that a shot and see where it gets me.
  7. S

    AX-11000 2.4 Band Gone

    Chrome... I tried my Macbook Pro and it seemed to go OK. Tried my samsung 4k tv and one video stuttered while another seemed OK. I will try again later on all my devices and see what happens.
  8. S

    AX-11000 2.4 Band Gone

    So I just noticed on the windows 10 laptop the video appeared to load a little bit ahead but then still stopped even though it looked like then next 3-4 mins had loaded. Youtube problem maybe???
  9. S

    AX-11000 2.4 Band Gone

    Windows 10. Im pulling out my macbook now to see if its the same.
  10. S

    AX-11000 2.4 Band Gone

    I don't have the RT-AC5300 any longer, I would of been doing the tests about 6 months ago. I went from the 5300 to the unifi dream machine and then to the AX11000
  11. S

    AX-11000 2.4 Band Gone

    It was delivered by Amazon on the 6th April. Do you think going back to Amazon or get in contact with Asus? The last thing I want is to have to go back to my ISP provided router for the next few weeks. By the time I send it back and get a replacement it could be weeks.
  12. S

    AX-11000 2.4 Band Gone

    It stutters on WiFi and wired to the router. When I had the RT-AC5300 and I was trying to max it out under load I loaded a 4k video on every device I could over WiFi and there was never a issue. I'll try again tomorrow just incase it was something not related to my setup
  13. S

    AX-11000 2.4 Band Gone

    I rebooted everything and plugged my laptop into one of the ethernet ports, Connected at 1 Gig and ran a speedtest, 500mbs I was hitting and that's what I have into my house. Checked another 4k video on youtube and stutters again. Is there any other way to reliably test?
  14. S

    AX-11000 2.4 Band Gone

    I upgraded the firmware last night with the latest one even though it was already running the latest firmware. Done a factory reset straight after the upgrade and I have checked and upgraded the drivers.
  15. S

    AX-11000 2.4 Band Gone

    Something else I noticed since I have this router is that I cant play a 4k video without it stopping every 5 seconds. When I had the AC5300 I tried to saturate it by running a 4k video on every single device I had and it was flawless! Sometimes I had 8 4k videos streaming simultaneous without...
  16. S

    AX-11000 2.4 Band Gone

    I reset last night and have it set to 20mhz. So far so good but I guess I'll just have to wait and see if it disappears again. There should be no reason why a channel change would bring it back online is there? Its either up or its not I would think. I'm hoping its not a faulty unit.
  17. S

    AX-11000 2.4 Band Gone

    OK so I changed the channel from 11 to 6 and its now back online but does not appear to be very strong. Windows wifi only showing 1 bar. I did notice before when setting things up that the speed was very slow on the 2.4 channel, Sometimes web pages would not load. Whats the official way to...
  18. S

    AX-11000 2.4 Band Gone

    I will try reset it later tonight when no one needs to be online. Can I restore a backup or will that just reproduce the problem? The firmware updated when I purchased the router about 2 weeks ago so i'm guessing if there was a problem there then I would of seen it straight away.
  19. S

    AX-11000 2.4 Band Gone

    I don't think my 2.4 band is under stress, I have maybe 4 devices on it and there smart home lights and a printer. I rebooted it 15 mins ago and it still hasn't came back up yet. I was checking the log file and don't really know what I am looking for but I did notice a load of logs with today...
  20. S

    AX-11000 2.4 Band Gone

    Hey Everyone, All my devices connected to my 2.4 band dropped offline today and after investigating it my 2.4 band no longer shows up. I checked everything and nothing has changed so there should be no reason it disappeared. Smart connect is disabled and I rebooted the router but its still...
Top