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  1. P

    Rt-ax86U disconnects frequently

    The screen shot was taken at the time I posted the reply and after the disconnects. If it was the internet issue, shouldn't my wife working while connected to the Ethernet have had an issue also? She had no interruptions at all. New log attached after I enabled 160MHz again (and the...
  2. P

    Rt-ax86U disconnects frequently

    It is the CCICPF2C1MMS. I can't find it in the log though while it shows connected on 2.4GHz.
  3. P

    Rt-ax86U disconnects frequently

    Have had absolutely no Ethernet issues after I rebooted the Modem and router. In fact, my wife is working while connected to the Ethernet with absolutely no issues currently while I am experiencing these disconnects on WifI. The log I attached above will show this hopefully. Thanks.
  4. P

    Rt-ax86U disconnects frequently

    while I wait for your recommendation, I set the channel to 64 and unchecked the 160MHz channel
  5. P

    Rt-ax86U disconnects frequently

    aaargh......the disconnect happened again this morning while I was in a meeting and I don't have the logs for it because I changed it to "notice" on Log only messages more urgent than. Changed it back to "All". Will send the log once another disconnect happens.
  6. P

    Rt-ax86U disconnects frequently

    I haven't tried a different router. Going through @L&LD's notes, I realize I haven't gone through the troubleshooting and resetting steps that he put together, so if this happens next time( I am guessing within 2 weeks if it does) I will follow his notes to try and reset. If that doesn't work I...
  7. P

    Rt-ax86U disconnects frequently

    Quick update - After rebooting the Modem and the router, the disconnects seem to have disappeared. I hope this sticks because last time this happened, the Router worked great for 2 weeks and then the disconnects came back(started with interference on 160MHz). This time I hope after 2 weeks it...
  8. P

    Rt-ax86U disconnects frequently

    I do see the connections dropping. They have to reconnect to the Wifi(and then log on to the VPN for my office Laptop). After rebooting the Modem and Router though, I have not had any Ethernet disconnection. I started off with Ethernet in the morning and the disconnects started happening. Then...
  9. P

    Rt-ax86U disconnects frequently

    Kind of worried about the above settings though. I had some interference on 160MHz channel a couple of weeks ago and I unchecked it. I hope smart connect can take care of that. So in my settings currently I have Smart Connect on but 2.4GHz set to 20MHz/Channel 11 but 5 GHz set to Auto(using...
  10. P

    Rt-ax86U disconnects frequently

    This is what I have currently for my wireless settings. Changed after you mentioned channel 11.
  11. P

    Rt-ax86U disconnects frequently

    Do you have to disable smart connect to select a particular channel for 2.4?
  12. P

    Rt-ax86U disconnects frequently

    Ok. What I meant to say was, I see wifi reconnecting 1 min after these messages pop up in the log. I had disconnected Ethernet and switched to wifi when I noticed first time that ethernet was dropping too. I will connect to Ethernet again and collect the log. Thanks.
  13. P

    Rt-ax86U disconnects frequently

    What is the next step you recommend then? Please note my message above that the disconnects seem to happen when I get the below messages Mar 28 10:48:26 acsd: acs_set_chspec: 0x100a (10) for reason APCS_CSTIMER Mar 28 10:48:26 acsd: eth6: selected_chspec is 0x100a (10) Mar 28 10:48:26 acsd...
  14. P

    Rt-ax86U disconnects frequently

    Changed the log settings as you recommended above. Thanks.
  15. P

    Rt-ax86U disconnects frequently

    So, the disconnects still seem to happen but it is odd that my teams has not disconnected while this was happening. It is been about an hour now and the router seems to have settled on Channel 10 for 2.4GHz and Channel 48 for 5GHz. It has settled down somewhat. Even if the disconnections happen...
  16. P

    Rt-ax86U disconnects frequently

    Unfortunately, the disconnections are happening again this morning both via Ethernet and Wireless. I am a Newbie and don't know how to capture the detailed logs. Kindly advice next steps. Also, I changed the message log level to "debug" . Thanks Mar 28 08:31:37 wlceventd...
  17. P

    Rt-ax86U disconnects frequently

    Sorry, I meant Spectrum Modem. I only have the AX86U
  18. P

    Rt-ax86U disconnects frequently

    Ok. I took your advice and flashed to 386.5_2. Also, did a factory reset and have the smart connect turned on. QoS remains off. WPS is off. In WAN/Internet Settings - changed DHCP query frequency to "Normal" from "Aggressive". I will give y'all an update on how it goes. Thanks for all your help...
  19. P

    Rt-ax86U disconnects frequently

    Appreciate all the efforts to get my problem fixed. I ran out of patience because it is work related also. I don't mind buffering for a few seconds when I am streaming, etc. Anyway, thanks for trying to help. My devices - 1)Roku TV - I turned off the device connect 2)3 Fire TVs - no issues...
  20. P

    Rt-ax86U disconnects frequently

    Just posted the logs to see if anyone sees something that I am missing in the logs. If you don't see any issues, it means the disconnections are still unexplained. Thanks.
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