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  • SNBForums Code of Conduct

    SNBForums is a community for everyone, no matter what their level of experience.

    Please be tolerant and patient of others, especially newcomers. We are all here to share and learn!

    The rules are simple: Be patient, be nice, be helpful or be gone!

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    Xfinity speed issues

    I hope it’s not what others report. People are saying once the modems are approved for the new system they should work normal again. I’m keeping the old modem with a 2.5 on it. Hopefully I’ll only deal with their equipment for a couple months
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    Xfinity speed issues

    What are you even talking about. Talk about being bipolar over literally nothing.
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    Xfinity speed issues

    At no point did they even offer a gateway. There is literally people all over the net complaining about the exact same situation after the lines were upgraded. If you truly want to educate yourself look into what I posted. I literally explained exactly what you’ve asked multiple times so either...
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    Customer owned issues caused by Xfinity

    The S33 is definitely still on the list. I was trying to explain this to tech support as they insisted it wasn’t allowed. I went through multi tiers of support each call. Finally I gave up. Then today I walked into the store and just got their equipment. The XB10 isn’t even announced so you...
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    Xfinity speed issues

    Takes 1 call to complain and those fees are gone. It’s like a $25 difference to triple upload and actually get the speeds I’m paying for
  6. B

    Xfinity speed issues

    It’s literally a $25 difference over what I was paying which includes equipment.
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    Xfinity speed issues

  8. B

    Xfinity speed issues

    Technicolor. Comcast model is S8. It’s actually pretty decent. 6G band.
  9. B

    Xfinity speed issues

    I happened to come across this the other night. Started noticing a consistent trend with people saying it was after the lines were upgraded. Revisited it last night after Xfinity refused to put a new S33 I grabbed in case it was a dud. From what I found they started delivering the signal on a...
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    Xfinity speed issues

    I figured out the problem. It was the line upgrade Xfinity just completed. 2000/120 just became available at my house after the upgrade to the lines. People all over are having this issue. They changed the frequencies and refuse to tell anyone about it. Basically if your modem isn’t approved by...
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    Customer owned issues caused by Xfinity

    So I’ve done a deep dive into an issue I’m having and discovered Xfinity line upgrades for their 10G network are causing major issues for customer owned modems. What I found is the same story posted online many times by different people all having the same exact issues. Xfinity will notify you...
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    Xfinity speed issues

    Changed out the wires 3x before running tests off other company servers. 2 certified and fluke tested Cat8 & 1 Cat 6E got same results. I also changed out the modem. The Arris is actually pulling in better speeds but it’s still only half on xfinity servers. I googled “Xfinity 10G update slower...
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    Xfinity speed issues

    I also put within the OP I was getting half the speed I paid for while 1200-1400 on another server. You seem like a spiteful child that thinks he’s reading into something correctly.
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    Xfinity speed issues

    you must be a higher power to hear tone within a text
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    Xfinity speed issues

    Again that has nothing to do with my post. Please read the full post. I clearly explained the full situation being I pay for 1.2 gig but only achieving half the speed SINCE THEY UPGRADED THE CABLE LINES USING 10G AS THE READON FOR THE UPGRADE.
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    Xfinity speed issues

    That wasn’t the point of my post nor was it in any way the issue I discussed. I simply pointed out they updated the lines and used 10G as the reason. 10G has nothing to do with my stated issue. My issue was clearly stated to be not achieving half the speed I’m paying for when running tests off...
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    Xfinity speed issues

    A few months back I got a message saying they’d be updating the lines to 10G in the area. The line would be down for a few hours. Everything was working perfect before the line service. Since it came back up My equipment hasn’t been able to hit speeds over half of what I’m paying for. I’ve...
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    AXE16000 unstable since update

    3.0.0.4.388_23012 … everything was stable and running fine until I updated. Now my connection seems to fluctuate far more often. Was getting always 10 ms ping to server on a fiber connection. Now it’s jumped to 13 ms. I know that’s minimum but it’s indicating something isn’t running as well. My...
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    AXE16000 unstable since update

    What version firmware is considered stable as I’m having issues since the update?
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    Dual WAN or should I ???

    My understanding is bonding isn’t an option because they are not the same type. Fidium is fiber so they use ONT’s and Xfinity is over copper using a modem. That was the first option I looked into last year.
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