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    Issues connecting RT-AC68P to modem

    I've spoken to 2 reps via phone, neither of which could see any problems from their side. They also sent a tech out to my house, who was also unable to find any problems on their side. It is my modem and router, so they aren't really obligated to do any troubleshooting beyond the cable (although...
  2. R

    Issues connecting RT-AC68P to modem

    I did try a new ac adapter, but unfortunately it did not make any difference. 2 different laptops and 2 desktops with wireless NIC's. I did power off modem and computer, waited and powered on in sequence, but it made no difference. I'm planning to ship in the Asus in the morning. Once I get...
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    Issues connecting RT-AC68P to modem

    Ok, I've purchased a Linksys EA6350. The modem gave a blue link light as soon as the router was plugged in. During initial setup of the router, following it's version of a 'setup wizard' the router stated repeatedly that it "could not verify your connection to the internet". I selected to skip...
  4. R

    Issues connecting RT-AC68P to modem

    They are Cat 5E cables. I suppose I'll just keep using the onnetwork router and send the Asus for RMA. Although, I'm kinda worried they will just send it back to me in a few weeks stating that nothing's wrong with it. If I went and picked up a gigabit capable router, and it worked properly, do...
  5. R

    Issues connecting RT-AC68P to modem

    Which bit of information changes it; that it was only connecting to the neighbors modem at 10/100, or that it did not connect to the ISP tech's tablet via cabled connection (looked like a Surface with a RJ-45 to USB adapter)? Any ideas what could be the cause of it connecting to 2 other modems...
  6. R

    Issues connecting RT-AC68P to modem

    Yeah, that's what I'm thinking at this point as well. I've reconnected the router at my neighbors (SB6121 modem), and it is able to connect and work via WiFi or wired (takes longer to connect than I would expect though). However, it only connects to the modem at 10/100 (evidenced by the link...
  7. R

    Issues connecting RT-AC68P to modem

    I am able to connect 10/100/1000 devices directly to the modem and achieve ~200mbps, and the modem gives the correct lights for a 1Gb connection on these devices (where it doesn't on the N300R of course)
  8. R

    Issues connecting RT-AC68P to modem

    An "on networks N300R"
  9. R

    Issues connecting RT-AC68P to modem

    If the modem wasn't working with any router, I would certainly agree. What throws me off is that I have installed a 2nd router on the modem and it is working with no issues.
  10. R

    Issues connecting RT-AC68P to modem

    No, I'm unable to access via wired devices either. I added the WiFi note since that's the only thing I had tried at the time, but I've since tried accessing over wired as well and the router doesn't recognize that anything is plugged in. I haven't tried wired connection with a a different modem...
  11. R

    Issues connecting RT-AC68P to modem

    I have a cable internet connection going to a Motorola SB6141 modem which then goes to an ASUS RT-AC68P router. Up until a few days ago the setup was working with no issues. With no changes being made, the router began to display "no WAN cable connected" when attempting to access the internet...
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