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    Network help please?

    Seems i spoke too soon......i must be fated with Terramaster as all was working fine and i had transferred all the data on my Zyxel NAS over to the TM NAS first two bays are RAID1 and two other bays as single .......my LAN network has two switches and i couldn't remember if they where gigabyte...
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    Network help please?

    Just thought i would update this as i sent it back to the sellers and just as i thought it was faulty and also managed to save some money as they didn't have a replacement so bought it elsewhere and got a discount....teach me to try and save money in the first place by buying a B grade item...
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    Network help please?

    Terra tech tried to contact the NAS remotely and failed (not surprising with no network connection:rolleyes:) and they can't do a five minute window, the NAS was an open box job so i am now suspecting that its had this problem all along so i have requested a return and replacement from the...
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    Network help please?

    Yes and no factory reset and i have talked to Terra tech support i will enable remote assistance in the NAS software but i cant see how they can interrogate it if its not outputting a LAN connection?
  5. D

    Network help please?

    Thanks! tried connecting direct and the PC does not see it even after reboot also pinged through the network via CMD and nothing until a reboot which returned a contact for the usual five minutes or so its now connected strait to the router but still the same.
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    Network help please?

    I will reboot and check but i dont think so...if i pull all drives the unit wont boot up.
  7. D

    Network help please?

    Yes both with and with static IP.
  8. D

    Network help please?

    Hello all new here and have some experience of home network etc but by no means in the know, I am having a real problem with a new NAS and i am trying to find out if its just a configuration issue or a fault. First i will outline my set up and go from there to save you having to ask too many...
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