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  1. W

    GT-AX6000 - cant connect to Microsoft services

    Thanks everyone for your help. The ISP came back to me to say they have made some changes which should have resolved my issue. So I tested and all is good. On closer inspection they have changed my IP address to a totally different range (first octet totally different). Thanks once again.
  2. W

    GT-AX6000 - cant connect to Microsoft services

    I dont see anything in the logs at the time of the issue - and I have just tried to access portal.office.com again to see if anything shows - but nothing. I did look at the zscaler pages posted previously but my company have left anyconnect on our laptops aswell because the zscaler is not quite...
  3. W

    GT-AX6000 - cant connect to Microsoft services

    That is my thoughts aswell - bit I have tried cloning the mac address of my laptop onto the router which gave me a different public IP address - which resulted in the same outcome. But I have raised it - will see what they come back with.
  4. W

    GT-AX6000 - cant connect to Microsoft services

    Here we go:
  5. W

    GT-AX6000 - cant connect to Microsoft services

    Outlook says disconnected, and teams comes back with server errors. But as said if I use my 5G MiFi - no issues whatsoever. Tests to portal via broadband - cant get to it, but via 5G connection can.
  6. W

    GT-AX6000 - cant connect to Microsoft services

    Thanks for your help. I have done exactly as you said, and initially it worked, but it now doesnt which makes things confusing. I have raised a ticket with my ISP to see if they have any input.
  7. W

    GT-AX6000 - cant connect to Microsoft services

    Apologies, as you can tell I am a bit perplexed and so this felt like my last option. The firmware is Merlin 3004.388.6_2_rog, and all laptops are connected via WiFi, but I have tried ethernet aswell. I have AIProtection enabled, but I have disabled it, and tried it - and it is the same. I...
  8. W

    GT-AX6000 - cant connect to Microsoft services

    Hi Guys, I have an issue with office365 where I cant get to my work email and teams on my work laptop (initial issue), but I have tried on my personal laptop and its the same outcome. I have tried resetting the router and starting again - no change. So I have also cloned mac address of another...
  9. W

    My company has rolled out zscaler - settings on GT-AX6000 appear to be causing connection issues

    Hi Guys, I have a GT-AX6000 and I am getting decents speeds and everything was going ok in terms of personal use and WFH - but the company I work for have rolled out zscaler to company laptops and I now am getting network error on zscaler. But no issues if I connect my company laptop to a MiFi I...
  10. W

    GT-AX6000 Antenna loose, and no repairs/spares

    Thanks for your reply. I am tightening the nut on the connector but the piece behind it is spinning (circled in your image), which in turn allows the whole antenna to spin.
  11. W

    GT-AX6000 Antenna loose, and no repairs/spares

    Hi Guys, I have just purchased a brand new AX-6000 off of ebay, and it was the last one. I set it up last friday and whilst setting it up I noticed that one of the antennas just spins after tightening (not sure if anyone else has had experience of this?). Anyway, I contacted Asus Support and I...
  12. W

    Cannot Add router into AiMesh

    I've already tried it a number of times. The only thing I dont understand is how to do a LAN to LAN discovery. Surely the RT-AC68U wont be able to give it an IP address? I have connected them via Ethernet, but the icon when discovered shows you that the WiFi signal is great, and no option to...
  13. W

    Cannot Add router into AiMesh

    I've just put them both on the latest stock FW and tried to rediscover the node, and previously it was getting to 1% and then coming back with the error - after flash its getting to 30% and erroring. This is via WiFi - how can I discover via lan to lan connection - surely that's not possible?
  14. W

    Cannot Add router into AiMesh

    Is that possible with the DSL-AC68U? As obviously it doesn't have an Ethernet WAN port?
  15. W

    Cannot Add router into AiMesh

    So I've updated the FW on the DSL-AC68U to 386.07_2-gnuton1 and then tried to connect and still got the same error. I then factory reset the RT-AC68U and again tried to connect with the same error.
  16. W

    Cannot Add router into AiMesh

    I did look at his FW but I couldn't work out which one would work on that router. I'll have a nosey again.
  17. W

    Cannot Add router into AiMesh

    Thank you. I'm in the process of moving house so probably wont be doing that at the moment. I meant is it worth upgrading the FW on the DSL-AC68U? Although I have tried the latest asus FW, with no joy.
  18. W

    Cannot Add router into AiMesh

    Is it worth updating to something else?
  19. W

    Cannot Add router into AiMesh

    Thanks for your post - Just tried that and get the same result.
  20. W

    Cannot Add router into AiMesh

    Hi Guys, I have a RT-AC68U router as my main router running Merlin, and I have obtained a DSL-AC68U router which I would like to use as an AiMesh node, but everytime I try to discover it I get 'Unable to add your AiMesh node DSL-AC68U'. I have tried updating the FW on the DSL-AC68U - currently...
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