What's new

Solved ASUS RT-AC87 System log missing days (Synology issue?)

  • SNBForums Code of Conduct

    SNBForums is a community for everyone, no matter what their level of experience.

    Please be tolerant and patient of others, especially newcomers. We are all here to share and learn!

    The rules are simple: Be patient, be nice, be helpful or be gone!

Sky

Regular Contributor
The System Log in my AC87 is missing all activity between 13 April 12:59:06 and 17 April 09:05:07, a period of about 3-days 8-hrs 6-min 1-sec. There is no space between the log lines, no blanks. You wouldn't even notice it without a close reading of the log. I have my AC87 reboot every day so that makes it a bit easier when scanning. The last thing on the 13th is an LE certificate renewal skip-add '--force' and the next entry is on the 17th for a reboot when the ISP service tech showed up to check out our line speed.
(…)
Apr 13 12:59:01 rc_service: service 8884:notify_rc restart_letsencrypt
Apr 13 12:59:05 kernel: [Tue Apr 13 12:59:05 DST 2021] Domains not changed.
Apr 13 12:59:05 kernel: [Tue Apr 13 12:59:05 DST 2021] Skip, Next renewal time is: Mon May 3 23:06:43 UTC 2021
Apr 13 12:59:05 kernel: [Tue Apr 13 12:59:05 DST 2021] Add '--force' to force to renew.
Apr 17 09:05:58 rc_service: httpds 262:notify_rc reboot
Apr 17 09:06:00 iTunes: daemon is stoped
Apr 17 09:06:00 FTP Server: daemon is stoped
Apr 17 09:06:00 Samba Server: smb daemon is stoped
(…)
I have never seen my log display this sort of thing before. Everything before and after is normal routine. I would put up the whole log but, honestly, there is nothing out of the ordinary to see, just this.

During the period I was running some experiments on a new Synology NAS. The NAS logs show normal users' activity over those days. It's as if the logging function—burped—then went on like nothing had happened. Like a cat tripping. Weird.
Sky

23 Apr 2021
ADDENDA
This morning I checked the syslog again. The AC87 properly rebooted per settings the morning of the 18th
(…)​
Apr 17 23:08:18 disk_monitor: Got SIGALRM...
Apr 18 03:15:13 reboot scheduler: [timecheck] The system is going down for reboot
May 4 22:05:03 syslogd started: BusyBox v1.17.4
(…)​
then again on the 19th but without notating the reboot scheduler
(…)​
Apr 18 23:00:37 disk_monitor: Got SIGALRM...
May 4 22:05:03 syslogd started: BusyBox v1.17.4 <<< Starting boot sequence, no warning like above
May 4 22:05:03 kernel: klogd started: BusyBox v1.17.4 (2020-07-01 11:37:57 CST)
======
May 4 22:05:28 miniupnpd[503]: shutting down MiniUPnPd
May 4 22:05:28 ntp: start NTP update <<< End of boot sequence
Apr 19 03:17:46 miniupnpd[507]: version 1.9 started
Apr 19 03:17:46 miniupnpd[507]: HTTP listening on port 56252
Apr 19 03:17:46 miniupnpd[507]: Listening for NAT-PMP/PCP traffic on port 5351
Apr 19 03:17:46 start_ddns: update WWW.ASUS.COM dyndns, wan_unit 0
Apr 19 03:17:47 rc_service: ntp 392:notify_rc restart_diskmon
Apr 19 03:17:47 disk_monitor: Finish
(…)​
then again on the 20th and again failed to notate the reboot scheduler, then went to this, a blank log again:
Apr 20 12:59:06 kernel: [Tue Apr 20 12:59:06 DST 2021] Add '--force' to force to renew.
Apr 20 23:00:40 disk_monitor: Got SIGALRM...
Apr 21 12:30:01 rc_service: service 17439:notify_rc restart_letsencrypt
Apr 21 15:15:53 rc_service: httpds 262:notify_rc start_webs_update
Notice, no reboot Apr 21, also no log entries at all, which means no reboots either and the current day/time is Apr 23 08:09:55 hrs ... the reboots are missing for the 21st, 22nd, and 23rd, and spotty log entries are here with massive numbers of what should be routine entries absent. o_O

The only thing I can think of that has changed with regard to the router is enabling UPnP (yes, I know) to facilitate a function in my Synology NAS. I've disabled UPnP to see if this might be the right track. Any input would be welcome and appreciated.

Sky
 
Last edited:
RESOLVED

Well, I managed to figure this one out. o_O

Sure enough, the Syno has a *known issue* of intermittently messing up the Asus when it writes commands to it to use UPnP. The fix was to return to disabling UPnP and open a port on the router with due security, etc.

Sky
 

Latest threads

Support SNBForums w/ Amazon

If you'd like to support SNBForums, just use this link and buy anything on Amazon. Thanks!

Sign Up For SNBForums Daily Digest

Get an update of what's new every day delivered to your mailbox. Sign up here!
Top