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Asus RT-AC88u Router / WD 2TB Drive showing as unmounted

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Bill A

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Asus RT-AC88u Router / WD 2TB Drive showing as unmounted.

The router has the most recent firmware installed, re-booted pc, router, modem, and 2tb drive, tried both the usb 2 and usb 3 inputs, whatever I do the asus sees this drive but shows status unmounted.

The drive is formatted in NTFS but I also tried it in FAT, no difference, I put some files on it and when connected to the pc it all works fine, but when I connect via the asus all i see is unmounted.

This is probably very simple to fix but I haven't figured it out yet, so any suggestions greatly appreciated.
 
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