ASUS TUF-AX6000 and Sky FTTP

[ag9292]

Hello,

I am hoping someone can offer assistance here, because I have enjoyed using my Asus router up until now.

I currenty have Sky 500mbps FTTP. Up until recently, I had been using the Sky router with an Eero mesh system. However, after some shopping around, decided to purchase the Asus TUF AX-6000 as it met my requirements.

Up until recently, there has been no issues with the router whatsoever. However, after returning from holiday there has issues with loading certain apps, streaming, inability to load pages on safari, ring chime no longer connects.

I have tried to restart the system on several occasions to no avail. I have also reset the box where the ethernet comes from. Additionally, I have set my Asus router back to factory settings, again to no avail.

When testing download speed, there appears to be no issues with the speed with it coming in between 350-500 dependent where I am in the house.

The issue is intermittent and I can't pin down a particular app that is experiencing issues.

I have plugged my Sky router back in and have experienced no issues since.

Any advice?

 

[Tech9]

There is no possible way to diagnose your problem by the above description. Your router has system log and wireless log and they may reveal details around what is happening. It can be as simple as your router on Auto is changing the channels too often on your client devices fail to re-connect. And in terms of coverage a single router can't really replace eero mesh system.