On the Asus AXE16000 router I am having a weird issue. While I think it may a hardware issue and I may need to RMA the router, thought I'd post the question here in case someone has other ideas. Someone was having a similar issue on a different router last year, but a solution for it was not posted.
I'm running Merlin firmware 3004.388.8_2. To troubleshoot, I factory reset the router holding down the WPS button and flashed the default Asus firmware: 3.0.0.4.388_24374. The issue is happening on both firmware BTW, and in completely fresh setup (no scripts, no fancy routing etc).
With all guest networks off, I am able to connect to the 2.4GHz band, 5GHz-1, 5GHz-2 and 6GHz.
When I turn on the guest network and setup Guest Network 1/2/3 with no authentication, I am able to connect to Guest Network 1/2/3 and 2.4GHz.
When I turn on the authentication, then I can not connect to Guest Network 1/2/3 AND the 2.4GHz band! Connection fails, it can't authenticate.
The correct password is copy/pasted (have tried it a 100 times and with different passwords).
Oddly, the devices that were previously authenticated using the same password connect to Guest Network 1/2/3, but it won't allow any new devices to connect.
All other Guest Networks (apart from 2.4GHz 1/2/3) are working fine.
Is this really a radio/hardware issue? Should I be RMAing the router?
I'm running Merlin firmware 3004.388.8_2. To troubleshoot, I factory reset the router holding down the WPS button and flashed the default Asus firmware: 3.0.0.4.388_24374. The issue is happening on both firmware BTW, and in completely fresh setup (no scripts, no fancy routing etc).
With all guest networks off, I am able to connect to the 2.4GHz band, 5GHz-1, 5GHz-2 and 6GHz.
When I turn on the guest network and setup Guest Network 1/2/3 with no authentication, I am able to connect to Guest Network 1/2/3 and 2.4GHz.
When I turn on the authentication, then I can not connect to Guest Network 1/2/3 AND the 2.4GHz band! Connection fails, it can't authenticate.
The correct password is copy/pasted (have tried it a 100 times and with different passwords).
Oddly, the devices that were previously authenticated using the same password connect to Guest Network 1/2/3, but it won't allow any new devices to connect.
All other Guest Networks (apart from 2.4GHz 1/2/3) are working fine.
Is this really a radio/hardware issue? Should I be RMAing the router?