Draytek 2920 VPN

[brhalltx]

I bought a Draytek 2920 based on the review here; it looks like a good balance of price and performance.

But, I can't get the VPN (PPTP or L2TP) to work. It looks like the router is responding, but connection attempts time out. I have VPN turned on in the router and have a user set up. I'm not using the VPN client software; I need to connect from non-Windows platforms (but I can't connect from XP without the client software, either). Router logs don't show much, but since the Draytek doesn't save a log on its own (it either has to write to a USB flash disk or to a syslog server; not amusing...), I don't have logs for all the configurations I've tried.

The 2920 does seem fast, but the setup is strange.

Has anybody done this without using the client software?

 

[brhalltx]

The only messages logged by syslog are PPP Start (), then PPP Closed : LCP Time-out () about 30 seconds later... The corresponding error on the client side is "LCP: timeout sending Config-Requests."

 

[brhalltx]

No response from Draytek on the VPN issue...

 

[Josh@draytek.us]

Got your PM.

There is support in the US currently, you'll find our email form and our phone number on www.draytek.us

I would urge you to checkout the App Notes for Host-to-LAN VPN setup located here:

http://www.draytek.com/user/SupportAppnotes.php?Id=111

 

[brhalltx]

I would urge you to checkout the App Notes for Host-to-LAN VPN setup located here:

http://www.draytek.com/user/SupportAppnotes.php?Id=111

Thanks; the App Notes are all really basic, and based on old firmware; no help there. I've already done everything they show and more.

 

[chuhcu]

what vpn clinet you are using? for Mac or Linux??

Here has a syslog tools by Draytek
http://www.draytek.com/user/SupportDLUtility.php
then you can find what problems.

 

[reallyusefultech]

I am sorry to hear about your difficulty with the Vigor2920. VPN setup on the 2920 is usually very straight forward. www.draytek.us is one of DrayTek's distribution partners in the U.S. DrayTek has its own official web site http://us.draytek.com which provides technical support. You can submit a ticket here: http://us.draytek.com/index.php

 

[brhalltx]

what vpn clinet you are using? for Mac or Linux??

Here has a syslog tools by Draytek
http://www.draytek.com/user/SupportDLUtility.php
then you can find what problems.

OS X 10.5, 10.6, and Windows XP. Can't connect from any of them.

I have Syslog installed; the only error it logs for PPTP is a timeout:

PPP Closed : LCP Time-out ()

It doesn't log anything for L2TP.

 

[brhalltx]

I am sorry to hear about your difficulty with the Vigor2920. VPN setup on the 2920 is usually very straight forward. www.draytek.us is one of DrayTek's distribution partners in the U.S. DrayTek has its own official web site http://us.draytek.com which provides technical support. You can submit a ticket here: http://us.draytek.com/index.php

I've already entered tickets there and on draytek.com; someone did finally reply overnight. No useful information yet, but we'll see. Looks like it's going to be a slow process...

 

[chuhcu]

I think Windows XP without problem since I use their smart VPN client, just put user name and password same such router, then XP can link to router with PPTP quickly.

http://www.draytek.com/user/SupportDLUtility.php# to get smart vpn client for XP

For OS system, I don't know that ..I only use windows

 

[brhalltx]

No luck with Draytek... They tried (US and Taiwan support; US didn't do much), even sent me release candidate firmware, but I couldn't connect from OS X 10.5, OS X 10.6, Windows XP, Windows XP 64 bit, Windows 7, or using their VPN client in Windows XP. I used two different ISPs, two different locations, and two different routers on the client end; no connections anywhere.
They blamed my router's firewall, my antivirus software, and the firewall on the PCs. Never mind that turning the firewalls and antivirus software off didn't make a difference, and the Macs don't have antivirus software or firewalls enabled...

So, I disabled all of the VPN features on the Vigor, set up a VPN server on a Mac behind the router, and opened the VPN ports to the Mac.
I can connect via everything above, through the router's firewall, with antivirus and firewall enabled on the PCs.