I wanted to post my experience with calling into drobo presales support.
I spoke to an obnoxious jewish women who started interrogating me about what company I worked for etc. I told her I was just a home user looking to backup some data.
She did not know any technical information and seem like she was reading from a script yet still had the audacity to act like she new what she was talking about.
I asked her for the range of the read/write speed and she told me 800 Mbps.
I then said that she was reading the speed of the firewire 800 cable speed but the actual speed on the RAID format would slow it down considerable.
She then paused for a moment and sharply responded with a angry " Who told you that RAID slows down a the system, it does not slow down anything"
So I asked, it transfer at the full speed of the Firewire 800 cable ?
She responded Yes.
We kind of went back and forth over this because anyone who looks at the chart at small net builder knows that most raid systems are a lot slower then that.
I also asked if there was a utility to recover your data if the machine itself broke and you needed to recover your data. She rudely responded " You are asking for something that will never happen"
When you have been around computers as long as I have, trust me, stuff happens and when its your life's worth of data as risk, it would be nice to know if there was a process to recover that data.
she then said " you don't sound like a home user to me"
My opinion of Drobo is that it is the overpriced and marketed to people who don't understand how to plug in their toaster.
What other company could charge your $200 extra for an ethernet interface for your NAS(pretty much all devices have a ethernet interface these days, even my TV)
They built a program combines various existing raid technologies.
If you are going to go out and put 4 X 1.5TB drives in the system, you would get better effect buying any standard 4 bay RAID setup and configuring RAID 5. At least you won't have to pay an extra $200 for an ethernet card.
This is just my 2 cents.
I spoke to an obnoxious jewish women who started interrogating me about what company I worked for etc. I told her I was just a home user looking to backup some data.
She did not know any technical information and seem like she was reading from a script yet still had the audacity to act like she new what she was talking about.
I asked her for the range of the read/write speed and she told me 800 Mbps.
I then said that she was reading the speed of the firewire 800 cable speed but the actual speed on the RAID format would slow it down considerable.
She then paused for a moment and sharply responded with a angry " Who told you that RAID slows down a the system, it does not slow down anything"
So I asked, it transfer at the full speed of the Firewire 800 cable ?
She responded Yes.
We kind of went back and forth over this because anyone who looks at the chart at small net builder knows that most raid systems are a lot slower then that.
I also asked if there was a utility to recover your data if the machine itself broke and you needed to recover your data. She rudely responded " You are asking for something that will never happen"
When you have been around computers as long as I have, trust me, stuff happens and when its your life's worth of data as risk, it would be nice to know if there was a process to recover that data.
she then said " you don't sound like a home user to me"
My opinion of Drobo is that it is the overpriced and marketed to people who don't understand how to plug in their toaster.
What other company could charge your $200 extra for an ethernet interface for your NAS(pretty much all devices have a ethernet interface these days, even my TV)
They built a program combines various existing raid technologies.
If you are going to go out and put 4 X 1.5TB drives in the system, you would get better effect buying any standard 4 bay RAID setup and configuring RAID 5. At least you won't have to pay an extra $200 for an ethernet card.
This is just my 2 cents.
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