Hello, I’m new to the ZenWiFi world and need your help. First of all, I tried to search for the issues a bit, but I could not find something. I also hope, I post this correctly here.
I have ZenWiFi XT9 routers connected with cables, wired Backhaul
I created my main private WiFi for my personal devices like my phone, laptop, etc.
Then I created a guest WiFi for devices like Alexa, thermostats, air conditioners, and robot vacuums - basically, anything I don’t want on my private network.
Now I have a problem with my Fire TV Stick 4K. When I connect it to the private WiFi, streaming works perfectly without any issues. But if I connect it to the guest WiFi, it doesn’t work at all.
This only happens with my Amazon Fire TV Stick 4K – at least at the moment as I still not connected all devices yet (till now Alexa Dots only), and I don’t know why this won’t work for the Stick.
There aren’t many settings I can change for the guest WiFi. I see that the Fire TV stick always connects to the 5-2 Ghz. I also have tried to change the settings „WPA2“ instead „WPA2/WPA3“ in 5-2 Ghz (as it‘s always connected there), becuase this ist he only thing I really can change there. And yes, all three SSIDs have the same PW. I also tried to ping it and it works.
On my 2nd TV in the other room, I am using Amazon Fire TV 4k max, and this works perfectly in the Guest-Wlan.
I have attached my settings, so as only in the main-wlan I have so many setting – are this settings also affecting the guest-wlan?
Can someone help me? Do I need to change something in the main settings of private Wlan?
Is there a better way to separate private and guest networks using the XT9? If yes, I would like to know how
However, this is very confusing me and it would be nice if some of you can support. What could be the reason here? Thanks a lot in advance for the support.
P.S. Firmware-Version : 3.0.0.4.388_24684
I have ZenWiFi XT9 routers connected with cables, wired Backhaul
I created my main private WiFi for my personal devices like my phone, laptop, etc.
Then I created a guest WiFi for devices like Alexa, thermostats, air conditioners, and robot vacuums - basically, anything I don’t want on my private network.
Now I have a problem with my Fire TV Stick 4K. When I connect it to the private WiFi, streaming works perfectly without any issues. But if I connect it to the guest WiFi, it doesn’t work at all.
This only happens with my Amazon Fire TV Stick 4K – at least at the moment as I still not connected all devices yet (till now Alexa Dots only), and I don’t know why this won’t work for the Stick.
There aren’t many settings I can change for the guest WiFi. I see that the Fire TV stick always connects to the 5-2 Ghz. I also have tried to change the settings „WPA2“ instead „WPA2/WPA3“ in 5-2 Ghz (as it‘s always connected there), becuase this ist he only thing I really can change there. And yes, all three SSIDs have the same PW. I also tried to ping it and it works.
On my 2nd TV in the other room, I am using Amazon Fire TV 4k max, and this works perfectly in the Guest-Wlan.
I have attached my settings, so as only in the main-wlan I have so many setting – are this settings also affecting the guest-wlan?
Can someone help me? Do I need to change something in the main settings of private Wlan?
Is there a better way to separate private and guest networks using the XT9? If yes, I would like to know how
However, this is very confusing me and it would be nice if some of you can support. What could be the reason here? Thanks a lot in advance for the support.
P.S. Firmware-Version : 3.0.0.4.388_24684
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