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OpenVPN connection timeouts

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mystical

Occasional Visitor
For the last year I have had an ASUS AC68U OpenVPN client running Merlin 380.58 connected to an AC68U server running 380.58. Last week I upgraded my client to 380.65_4 and since then I have been experiencing timeouts of the connection after less than 24 hours of operation. The server logs say it is successfully renewing the connection eveyr hour, but the client logs report timeout when trying to renew. Since the server is 2500 miles away and in heavy use, I am reluctant to upgrade its firmware, since if it fails I would have to get on a plane to recover it to operation. Any debugging or recovery suggestions would be welcome.

This is the client log:

Apr 19 07:12:00 openvpn[30730]: VERIFY OK: depth=1, C=US, ST=CA, L=Fremont, O=Mystic Video, OU=server, CN=lab4.mysticvideo.net, name=lab4, emailAddress=thomas@mysticvideo.net
Apr 19 07:12:00 openvpn[30730]: VERIFY OK: depth=0, C=US, ST=CA, L=Fremont, O=Mystic Video, OU=server, CN=lab4, name=lab4, emailAddress=thomas@mysticvideo.net
Apr 19 07:12:00 openvpn[30730]: Data Channel Encrypt: Cipher 'BF-CBC' initialized with 128 bit key
Apr 19 07:12:00 openvpn[30730]: WARNING: INSECURE cipher with block size less than 128 bit (64 bit). This allows attacks like SWEET32. Mitigate by using a --cipher with a larger block size (e.g. AES-256-CBC).
Apr 19 07:12:00 openvpn[30730]: Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
Apr 19 07:12:00 openvpn[30730]: Data Channel Decrypt: Cipher 'BF-CBC' initialized with 128 bit key
Apr 19 07:12:00 openvpn[30730]: WARNING: INSECURE cipher with block size less than 128 bit (64 bit). This allows attacks like SWEET32. Mitigate by using a --cipher with a larger block size (e.g. AES-256-CBC).
Apr 19 07:12:00 openvpn[30730]: Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
Apr 19 07:12:00 openvpn[30730]: Control Channel: TLSv1.2, cipher TLSv1/SSLv3 DHE-RSA-AES256-GCM-SHA384, 1024 bit RSA
Apr 19 07:12:06 openvpn[30400]: 192.168.157.128 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Apr 19 07:12:06 openvpn[30400]: 192.168.157.128 TLS Error: TLS handshake failed
Apr 19 07:12:06 openvpn[30400]: 192.168.157.128 SIGUSR1[soft,tls-error] received, client-instance restarting
Apr 19 07:12:06 openvpn[30400]: 192.168.157.128 TLS: Initial packet from [AF_INET6]::ffff:192.168.157.128:49980, sid=7e6a7e72 d0ed583c
Apr 19 07:13:06 openvpn[30400]: 192.168.157.128 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Apr 19 07:13:06 openvpn[30400]: 192.168.157.128 TLS Error: TLS handshake failed
Apr 19 07:13:06 openvpn[30400]: 192.168.157.128 SIGUSR1[soft,tls-error] received, client-instance restarting
Apr 19 07:13:06 openvpn[30400]: 192.168.157.128 TLS: Initial packet from [AF_INET6]::ffff:192.168.157.128:52931, sid=3829a638 871d55f8
Apr 19 07:14:06 openvpn[30400]: 192.168.157.128 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Apr 19 07:14:06 openvpn[30400]: 192.168.157.128 TLS Error: TLS handshake failed
Apr 19 07:14:06 openvpn[30400]: 192.168.157.128 SIGUSR1[soft,tls-error] received, client-instance restarting
Apr 19 07:14:07 openvpn[30400]: 192.168.157.128 TLS: Initial packet from [AF_INET6]::ffff:192.168.157.128:52
 
I have ugraded three ASUS to your Alpha 4 build and will report back if I still see the vpn lockup problems.
 
I've upgraded to yesterdays Beta 4 build and still have a similar issue. My OpenVPN client disconnects after inactivity. However, it still shows as turned on in the GUI.
 
I have the same problem VPN disconnects everyday since I have upgraded 2 weeks ago to the latest version (380.65.4). Every morning I have to login to my router and click the "Apply" button to re-connect the VPN.
My Router is: AC3100
 
Need more information on how you have configured everything - there can be a number of different reasons for this. We can't help you without any kind of details on your setup.
 
Thanks for looking into this, here is my vpn configuration:
upload_2017-5-7_10-41-13.png
 
Try to set:
TLS control: <value here>
Auth Digest: <value here>
Chiper negoation: <value here>
Check compression: <check value here>

Remove, it's already in config.
persit-key
pesist-tun
 
Thanks for the quick reply, except for the Compression which has the new LZ4 value, I think all other setting are the same as the previous stable version 380.65.0 and was working with the same settings just fine and these settings are based on the VPN provider recommendation.

As you recommended, I will remove the following and hope it is still connected tomorrow morning:
persit-key
pesist-tun
 
Thanks for the quick reply, except for the Compression which has the new LZ4 value, I think all other setting are the same as the previous stable version 380.65.0 and was working with the same settings just fine and these settings are based on the VPN provider recommendation.
As you recommended, I will remove the following and hope it is still connected tomorrow morning:
persit-key
pesist-tun

I recomend you to insert value as recomendation and test if you get rid of connection timeouts.
TLS control: outgoing auth (1)
Auth Digest: SHA1
Chiper negoation: 'BF-CBC (Mitigate by using a --cipher with a larger block size (e.g. AES-256-CBC).
Check compression: <check value here> LZ4 I dont know if its used. Check in PUSH string from vpn-provider what in use.

It seems you are behind double NAT (192.168.157.128) its a loacal ipnumber.
 
Last edited:
I have tested the new settings for the last three days, unfortunately it didn't resolve the issue, I still have to click the Apply button every day to re-connect the VPN.
 

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