Parental control question (not working).

[henrikk]

I am using 3.0.0.4.270.26b. I need to enable Parental Controls --- it worked until I entered two entries. Now when I go back to the Parental Control tab the page does not display properly. I have tried flashing back to stock ASUS and it does not fix the issue. The pages stops displaying after "Click to open tutorial video.' and no side bar is displayed anymore. I have attached a screenshot. This happens under multiple browsers (IE, Chrome, Safari). Any idea what is going on and how to fix this? I would prefer not to reset the router, but I have not tried that.

- Henrik

 

[RMerlin]

You probably entered a device name with an invalid character. Asuswrt is quite fragile with these, make sure to only use letters, numbers, dash and underscore characters.

You can erase your Parental Control settings with these commands. Run them over telnet/ssh, or from the Tools -> Run Cmd page:

nvram set MULTIFILTER_LANTOWAN_PROTO=""
nvram set MULTIFILTER_URL_ENABLE=""
nvram set MULTIFILTER_LANTOWAN_DESC=""
nvram set MULTIFILTER_ALL=""
nvram set MULTIFILTER_LANTOWAN_ENABLE=""
nvram set MULTIFILTER_MACFILTER_DAYTIME=""
nvram set MULTIFILTER_DEVICENAME=""
nvram set MULTIFILTER_LANTOWAN_PORT=""
nvram set MULTIFILTER_ENABLE=""
nvram set MULTIFILTER_URL=""
nvram set MULTIFILTER_MAC=""
nvram commit

 

[henrikk]

Thank you for taking the time to reply! This unfortunately this did not fix the issue. I entered the commands both from the web interface and (after it failed to work) by SSH'ing into the router and entering them from the command line there. No fix. Tried rebooting the router, still no fix.

Any ideas if some nvram setting was missed?

- Henrik

 

[RMerlin]

Thank you for taking the time to reply! This unfortunately this did not fix the issue. I entered the commands both from the web interface and (after it failed to work) by SSH'ing into the router and entering them from the command line there. No fix. Tried rebooting the router, still no fix.

Any ideas if some nvram setting was missed?

- Henrik

Could be a device on your network having an invalid name.

Try unplugging all your clients except for one computer, then reboot your router. See if you can then regain access to the webui. If it works, then add your devices one at a time until you find the one with the issue.

Alternatively, you can open the error console in your web browser, and look at the Javascript line with the error. It might give you further hints as to what is wrong.

 

[henrikk]

I will try what you suggested (removing devices), though I have not been able to do so yet.

When I check the JavaScript console I get the message(s) in the screenshot below. To me they do not give a clue as to what is going on.

- Henrik

 

[henrikk]

Well I found the solution to clearing the parental controls in nvram.

For future reference, Merlin's solution was *almost* correct for my router. When I changed the following nvram setting (in addition to also setting the others):

nvram set MULTIFILTER_ALL=0

The parental controls pages started working again (cleared of all entries). Until I committed the above nvram entry, the page continued to throw errors.

Thanks Merlin!

- Henrik