Problem Connecting to NAS using AiCloud

[FredTheDog]

Hi,

I am trying to connect to my NAS box using SMB over AiCloud and am having issues. In my frustration to get this working I have set up port forwarding to the NAS on ports 137, 138, 139, 445 on the fixed local IP of the NAS.

AiCloud sees my router, and the NAS but when I click on it to see the files I am asked to enter a username and pwd. I enter the same I use to connect from home or thru my VPN but it rejects this and displays the Authentication box again.

With my VPN connected I can get to the box from my mac with
https://<local ip addr>/public (i have several shares on the box), enter my username and pwd and all is good.

I am wondering if AiCloud needs to know the share name? And if so where do I enter this. If it doesn't....what am I missing?

Thanks

update: I read in Asus support pages I needed port 8082 as well have now added this and can no longer get to my router thru AiCloud

update 2: I cleared out the port forward list and retried, I can now connect to my router thru AiCloud and see the NAS but it won't accept the username and password, so I added port 445 again but with the same result. So it seems whether I set up port forwaring or not the results are the same: I can see the device but cannot connect to it

 

[Pericynthion]

I found AIcloud to be very picky based on the version of Samba (for example the Samba on OSX lion doesnt work at all, other OSX flavours ok, WD MyBookLive seems to be fine).

Assuming you have 'smart access' enabled in Aicloud, and you are allowing HTTPS from the WAN (under administration) then you shouldn't need to do any anything else. Just bear in mind that all your inbound connections are HTTPS , and the router->NAS is SMB, so you dont need any port forwarding in theory.

One thing I did find (depending on the version) is SERVER\user sometimes works, or WORKGROUP\user if you are running in a domain / workgroup setup.

What kind of NAS is it?

 

[FredTheDog]

Thanks Pericynthion.

The NAS is a 4 year old Freecom Network Drive so it looks like it could well be the version of Samba.

I have tried every combination of SERVER\user, WORKGROUP\user, SHARE\user with no luck. On the router Smart Access is enabled and Administration > Authentication Method is set to HTTPS on port 8443

Suppose if I can't get to it then its another reason that investing in a new Synology set-up is a good idea