RT-AC87U RMA

[tomislav]

I'm getting sick and tired of issues with 5 Ghz with this router and being told that "QTN is looking into it". I know that if I RMA it, I'll just get the same router again with the crappy QTN chipset.

I wish that Asus would just let us upgrade to the new AC88U by sending in our AC87U. I'd pay the difference.

I know Asus browses these forums.. come on.

 

[hggomes]

They only do it after 3 RMAs, so don't do expect that to happen.

 

[Deleted member 22229]

I'm getting sick and tired of issues with 5 Ghz with this router and being told that "QTN is looking into it". I know that if I RMA it, I'll just get the same router again with the crappy QTN chipset.

I wish that Asus would just let us upgrade to the new AC88U by sending in our AC87U. I'd pay the difference.

I know Asus browses these forums.. come on.

In a perfect world Yes. Is this going to happen for you or anyone else NO...

 

[AndreiV]

I guess it depends where you live and the consumer laws pertaining.

Amazon are refunding on this router, I had 4 from my UK supplier, the last one I returned after 2 weeks with graphs to prove the constant wireless issues. They offered a refund, a replacement with different make or an upgrade.

Several suppliers here have stopped selling this item, a small network company I know locally have given up and removed all the Ac87U units they installed after seeing an 85% failure rate.