RT-AC87U Web interface Changed from HTTP to HTTPS web interface not responding hanging

[girotel]

Hi,

Noticed following problem.

Changed to Firmware version: 380.66_2

Changing Web interface from HTTP to HTTPS web interface can not be reached anymore after this change.

Web interface not responding accessible anymore

ROUTER: RT-AC87U
Firmware: 380.66_2 (16_May-2017)
Browser: 52.1.2 Firefox Extended Support Release ESR
OS: Windows 7

Steps taken:
Administration - System
Web interface
Authentication Method
Change from HTTP to HTTPS
Apply

Web interface not responding
https://192.168.1.1:8443 not responding
Tried with different browsers like Chrome same problem.
Browser hangs

Factory default router only solution to get web interface back.

Hope this could be resolved.

Thank you

 

[Frank Pock]

Today I first changed my router login to https only.
Received error from Firefox when logging in to 192.168.1.1:

"Settings have been updated. Web page will now refresh.
Changes have been made to the IP address or port number. You will now be disconnected from RT-AC68R.
To access the settings of RT-AC68R, reconnect to the wireless network and use the updated IP address and port number."​

Thereafter, I searched to find which port number to append (I had not remembered 8443), finding and adding it, thus:
192.168.1.1: 8443
When I attempted to again log in to my router, the browser (Firefox, I think) complained about the certificate; I told it to accept or ignore the cert, or lack thereof. I logged in to the router successfully. Once.
It would not login on the next attempt until I used "https://192.168.1.1:8443".
"https://router.asus.com:8443", suggested by the router web page, does NOT work (for me).
In summary, perhaps adapting your login URL to accommodate the https changes & port will gain ready access for you. Best wishes.

 

[RMerlin]

router.asus.com will only work if you use your router as your LAN device's DNS.

 

[Zirescu]

Didn't mention what firmware version you upgraded from. No issues here with HTTPS.