Security update support list for the US market

[Logi]

Equivalent to this one in the UK: https://www.asus.com/us/support/faq/1051929/

 

[bbunge]

Equivalent to this one in the UK: https://www.asus.com/us/support/faq/1051929/

Don't believe you will see one of these in the US. Our law makers are too busy pointing fingers and continuing lies to work on any meaningful legislation.

 

[KevTech]

Equivalent to this one in the UK: https://www.asus.com/us/support/faq/1051929/

What you posted is the US site as it has US in the URL.
UK site is here: https://www.asus.com/uk/

 

[Logi]

What you posted is the US site as it has US in the URL.
UK site is here: https://www.asus.com/uk/

I know, but the page has the following in the description "only for UK"

 

[tiddlywink]

Equivalent to this one in the UK: https://www.asus.com/us/support/faq/1051929/

That was forced by the UK government. "complied with UK PSTI(Product Security and Telecommunications Infrastructure Act)." The US version would require a similar US law.

 

[d5aqoep]

This is kinda lame.

Why?

Asus takes 6-18 months to announce a product and for that product to actually be available for customers to purchase from retail channels like amazon. In the end, customers barely get 2-3 years of support.

Take example of Asus BT10. It was announced on 29th Jan 2024. But it's yet not available in the market. By the time it reaches other countries apart from US/UK, it already is 1.5-2 years old.

 

[eightiescalling]

This is kinda lame.

Why?

Asus takes 6-18 months to announce a product and for that product to actually be available for customers to purchase from retail channels like amazon. In the end, customers barely get 2-3 years of support.

Take example of Asus BT10. It was announced on 29th Jan 2024. But it's yet not available in the market. By the time it reaches other countries apart from US/UK, it already is 1.5-2 years old.

The law only forces companies to state when products may stop receiving updates - it doesn't specify how the companies position it or how long support must be.

All Asus are doing is putting a timeframe short enough they can make a legally required statement while having flexibility to extend support times for the products they want to - nobody is going to complain if they extend support for a product.

I agree starting the clock from announcement just so you can claim 4 years instead of 2 isn't great but the UK is a small market and generally half a generation behind the likes of the US (not to mention overpriced compared to the US!) so this law was never really going to change anything for Asus.