SHR raid volume crash, due to wrong disk order

[nutz77]

I did the ulitmate newbie mistake, by interswapping disk 3 and 4 after doing some cleaning up of dust in the NAS.

I have a total of 5 hdd, and a crash volume, disk 3 and 4 has failed.

I have contact synology for support, but is wondering what are my chances and have anyone here made the same foolish mistake as i did.

I am now also not 100% which hdd is 3rd or 4th. Is there any linux command that i can check manually? i tried to search around the web, but i don't find any.

 

[travisco_nabisco]

Based on having something very similar happen to me, your chances of getting most of your data back are very high.

Make sure to call Synology's support office for whatever country you are in, it speeds up the support process.

They will most likely remotely log into your NAS and remount the array as read-only. At this point you will copy all your data off the NAS onto other media so that when you rebuild the array you don't lose any data.

Best of luck with the data recovery.

 

[nutz77]

Hi travisco_nabisco, you are right, i had my NAS rescued by Synology support team whom remote into my system. I'm elated that they are able to revive my volumn, but they were not able to provide me with the procedures.

But anyhow if anyone of you had the same mistake as i did, just wait for support to remote into your NAS. I waited 3 day for them to reply my email, which is still acceptable for me.