What's new

Suddenly stopped getting Internet on AX-6000 5G WiFi network

  • SNBForums Code of Conduct

    SNBForums is a community for everyone, no matter what their level of experience.

    Please be tolerant and patient of others, especially newcomers. We are all here to share and learn!

    The rules are simple: Be patient, be nice, be helpful or be gone!

galapogos

Occasional Visitor
Hi,
My main desktop (Windows 11 with an Intel AX200 WiFi card) stopped getting Internet on my ASUS ROG GT-AX6000 (firmware version 3.0.0.6.102_34791) 5GHz network yesterday. Here are the facts/symptoms:

  • I get Internet on 2.4GHz, and also on another upstream ASUS RT-AC2600 router (both 2.4/5G).
  • Windows shows "Secured, no internet" when I connect to the AX6000's 5G wifi, and when I run ipconfig, my Wireless LAN adapter Wi-Fi IP is 169.254.169.61 rather than 10.10.50.x which is my router's subnet. I'm also unable to load the AX6000 admin page when connected to its 5G connection.
  • Other devices (laptops/mobile devices) can get Internet over the 5GHz connection.
  • I've rebooted both my desktop and the GT-AX6000 router, but still no Internet.
  • I've not changed any router settings nor updated the firmware recently.
  • There's nothing strange in device manager. No exclamation marks/etc.
  • There were a few Windows updates installed yesterday that coincides with the problem (KB5040442, KB5039895, KB5002620, KB5041080, KB5002621), not sure if this could be the culprit.
  • I've updated the Intel WiFi drivers from 22.x (released 2023) to the latest 23.60.0/23.60.1 for BT/WiFi but still get the same problem
Any idea why this may be?

Mystery solved. It's a slightly loose antenna.
 
Last edited:

Support SNBForums w/ Amazon

If you'd like to support SNBForums, just use this link and buy anything on Amazon. Thanks!

Sign Up For SNBForums Daily Digest

Get an update of what's new every day delivered to your mailbox. Sign up here!
Top