Hello, i have an issue trying to connect or even see my Asus router to see settings. My issue is i have TWC and it supplied me with the Ubee DDW3611 modem/router and use TWC fastest internet forgot what its called.
Anyway when hard wired works perfect but wirelessly isnt all too great and read good reviews on Asus so i got the Asus RTN66U. Looking on the back of the Ubee it only has 4 lan connections and when trying to set up the Asus i cant get past the beginning part of the setup because it said connection not found due to it looking for a Wan to Wan connection?
What im trying to accomplish is using the Asus as my router and the Ubee strickly a modem or if not possible the Asus to share connection of the Ubee to boost range/connection. If any of what im doing even possible?
Appologize if being ignorant but i dont know much but simple basics. I tried googling for couple hrs and tried few things and nothing. If it helps i live in NC and i have my ps4 hardwired to the Ubee and my phone, wifes phone, tablet and laptop connectly wirelessly and not all on at the same time just noting.
Thanks for any help in advance.
First, let's address your comment that you are on the fastest speed tier and this is what TWC gave you to get the fastest speeds:
The cable modem/gateway device that TWC has given you is not capable of supporting the fastest speeds that TWC now offers in some/most of their largest markets now, and by largest markets, I'm referring to Southern California, NYC, some cities in Texas, etc., where the maximum speed tier is 300Mbps download and 20Mbps upload.
The Ubee DDW3611 is a Docsis 3.0 modem, but it can only do 8x4 channel bonding, which means it can only bond together a maximum of 8 256QAM download channels, which limits the top end download speed you can get to just a little under 150Mbps. It's also only an b/g/n device, so no 802.11ac speeds.
If your area is provisioned for the higher speeds, then Stevech is absolutely right...get rid of it and ask TWC for either an Arris 6183--which is a 16x4 modem only-- or if you need a phone Gateway/modem, then do as he has done, ask them for a separate SIP device for your phone.
But if you really want to try connecting your Ubee DDW3611 to your Asus so you can use the latter as your router/wireless/firewall, you need to put the Ubee into what is sometimes called Bridge Mode, you need to turn off NAT, turn off the firewall, and turn off the wireless radios.
In other words, you need to get into the settings page for the Ubee DDW3611, and turn off all that stuff so it is just a modem only.
To get into its settings, TWC kind of screws around with the default device settings so maybe you can access the GUI and maybe you can't. Ordinarily you'd just connect a computer directly to the LAN port coming out of the Ubee DDW3611, and in a browser, type "192.168.0.1". The stock default user name is "user" and the default password is "user". But TWC sometimes changes those-- how nice of them. The real administrator username that comes configured on these modems when you get them from TWC is often the last eight digits of the unit's MAC address but without the colons separating out the values. This is unique to your device, but can be found pretty easily by looking at the user interface that you do have access to or looking at the bottom of the Ubee. The password for whatever your last 8 MAC digits are will be "c0nf1gur3m3". Use that and you should be able to get in.
Once you're in, change the password to something only you will remember.
But that's only half the battle. Even the GUI doesn't let you get to the real settings you need to use to be able to use your Ubee DDW3361 as just a plain old router. So in your browser you need to type in
192.168.0.1/TlModeChange.asp.
Once you access that page, you can change the modem's operation mode to Bridge mode, or NAT mode, or Router mode, or NAT-Router mode depending on what you want to do with it.
Because you want to use it as just a modem, you want to turn off NAT. That will also turn off the firewall automatically on the Ubee, or so the manual says.
Finally, you also want to turn off the wireless radios. The Ubee is a dual channel device, meaning it has two radios, one for 2.4 ghz and the other for 5ghz. They do not have 802.11ac anyway, so if you want 11ac speeds, you should just get something different (or use your Asus wireless) anyway. So turn them both off.
Next, look for the Gateway link at the top of the page GUI, and click it. Then click on DHCP and you'll see two radio buttons, on and off. Turn DHCP to "off" since you want your Asus router to handle DHCP.
Finally, if you happened to consult the
DW6311's user manual, don't get confused by what I mean when I'm referring to "Bridge" mode and what the manual talks about when using the term Bridge: The manual is talking about how to use the Ubee's wireless as a bridge so that it will connect with only one other wireless device, and thus "bridge" the wifi connection. That's not what we're talking about when we say put the thing into "Bridge" by turning off NAT.
Personally, you couldn't pay me to use one of these devices. I would suggest that if you're going to be on the same speed tier for a while and aren't moving, you should buy your own modem. Either the Arris 6141 (8x8) or 6183 are excellent choices. The 6183 is a little pricey, but it's very fast and stable.
