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Unstable home network after ISP change

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Yorkie

New Around Here
Hi, all,

I'm jumping into this forum because I've got a bit stuck, and I'm hoping you may be able to help.

A couple of months ago I changed my ISP from Orange to Free (I live in France). After the change, everything on my network worked fine except for my Audio Visual Receiver.

My primary source of music is online, streamed via Ethernet straight to the AVR's renderer. After the change of ISP, the AVR would not retain its network settings longer than one or two days. Sometimes it wouldn't recover them through the normal set-up procedure either, and a hard re-initialization was needed, annoying as that loses all speaker calibration.

I have been through all the router settings that I understand, or dimly have some awareness of, I have set static IP's for all network devices from the router, then I tried to set a static IP on the AVR, all to no avail.

The AVR will run on wi-fi instead, stable but with drop-outs due to traffic levels.

My primary question really is whether this is likely to be an AVR problem or a router problem. It's easier to believe it's a router problem because the AVR worked fine before the router chnage, but it's hard to see what the problem with the router could be when everything else on the network is fine.

Can anyone suggest how to start to diagnose the problem? Or fix it?

Kit: AVR, Marantz SR6009. Router: Freebox Revolution (WiFi 802.11ac, DSL). Music stream, TIDAL, control point Bubble UPnP/DNLA.

Many thanks,

Louise
 

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