Video Doorbell can't connect to internet

[isiddiqi]

Hi,

I am using firmware version 3.0.0.6.102_3_0 on my GT-BE98 Pro and having problem with my Eufy E340 doorbell with Mini Chime Homebase connecting via 2.4GHz using WPA2 recently.

Before yesterday, everything was working perfectly, but since yesterday noticed that the Chime was not connected to internet. Tried multiple times to reconnect, but no go, the Chime would say it connected to Wifi but could not connect to internet.

Then I created an IoT network and tried to connect to it, but still understandably see the same issue.

For the heck of it, I tried to connect it to Guest network, and sudfenly everything worked fine. Just to verify I retried connecting to main network again, but same issue, no internet. So right now it is working with Guest network without issue.

Both Main and Guest network are using WPA2, ofcourse the IPs are different, I use 10.0.x.x for main and 192.168.x.x for Guest.

I do use Diversion and Skynet, and intent to disable both to see if that makes a different by chance.

I am hoping someone could give me pointers on what to look for possible differences considering all other devices, including cameras and other IoT work fine on both networks besides this one device that stopped working on main and now only works on Guest network

 

[Tech9]

give me pointers on what to look for

This?

 

[bbunge]

Hi,

I am using firmware version 3.0.0.6.102_3_0 on my GT-BE98 Pro and having problem with my Eufy E340 doorbell with Mini Chime Homebase connecting via 2.4GHz using WPA2 recently.

Before yesterday, everything was working perfectly, but since yesterday noticed that the Chime was not connected to internet. Tried multiple times to reconnect, but no go, the Chime would say it connected to Wifi but could not connect to internet.

Then I created an IoT network and tried to connect to it, but still understandably see the same issue.

For the heck of it, I tried to connect it to Guest network, and sudfenly everything worked fine. Just to verify I retried connecting to main network again, but same issue, no internet. So right now it is working with Guest network without issue.

Both Main and Guest network are using WPA2, ofcourse the IPs are different, I use 10.0.x.x for main and 192.168.x.x for Guest.

I do use Diversion and Skynet, and intent to disable both to see if that makes a different by chance.

I am hoping someone could give me pointers on what to look for possible differences considering all other devices, including cameras and other IoT work fine on both networks besides this one device that stopped working on main and now only works on Guest network

Go back to the default LAN subnet of 192.168.50.0/24

 

[isiddiqi]

But everything had been working fine for over a year, and this happened all of a sudden yesterday...