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VPN Client no longer shows service state / can't update

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C

caddydad

New Around Here
Hardware: ASUS RT-AC68U running 380.69_2

Problem: Running VPN on router, but 1) no longer indicating service state, 2) no longer able to update Ovpn files, and 3) sidebar is missing as shown below. The client appears to still be running as the VPN provider is still indicating that I'm protected. Not exactly sure when the problem started, but I tried to disable all my Chrome extensions, rebooted, and tried again with no luck. At some point this changed, so I recently reflashed to 380.69_2 but had the same problem.

upload_2018-2-11_7-48-16.png


Anyone else experiencing this? Any idea what is going on? New to forum and not a networking expert so apologies in advance.
 
Last edited:
Open your browser console and look for a Javascript error. You entered an invalid character in one of the fields on that page.
 
Thank you. It shows the following errors:
upload_2018-2-11_10-47-4.png


1) 209 problem was probably be due to an errant apostrophe in a client name??? in my strict rules exceptions list. 209 shows: var clientlist_array = '&#60All IPs&#62192.168.1.0/24&#620.0.0.0&#62VPN&#60Roku, Inc.&#62192.168.1.243&#620.0.0.0&#62WAN&#60Chromecast-Audio&#62192.168.1.26&#620.0.0.0&#62WAN&#60Chromecast-Audio&#62192.168.1.103&#620.0.0.0&#62WAN&#60Chromecast&#62192.168.1.85&#620.0.0.0&#62WAN&#60Lenovo&#62192.168.1.194&#620.0.0.0&#62WAN&#60Google(Android)&#62192.168.1.54&#620.0.0.0&#62WAN&#60Chromecast-Audio&#62192.168.1.227&#620.0.0.0&#62WAN&#60Chromecast-Audio&#62192.168.1.119&#620.0.0.0&#62WAN&#60Chromecast&#62192.168.1.228&#620.0.0.0&#62WAN&#60Google Nexus 6&#62192.168.1.99&#620.0.0.0&#62WAN&#60Doug's Work&#62192.168.1.109&#620.0.0.0&#62WAN';

2) The 988 error is from an errant paren??? 988 shows: $('#radio_service_enable').iphoneSwitch((client_state > 0),

3) The 1 warning was https://goo.gl/zmWq3m. Not sure what this issue is.

4) The 817 error is unknown:.
<body onload="initial();" onunLoad="return unload_body();">

Were issues 2 - 4 likely from a problem openvpn file I uploaded? Was issue 1 caused by using apostrophes in the device name? Is that a known issue with "strict rules" vpn exceptions?

Any recommendations to fix this issue?
 
Last edited:
No, you can just clear up the existing rule list. Assuming this is the OpenVPN client #1:

Code: 
nvram unset vpn_client1_clientlist
nvram commit

Then reconfigure your rules, avoiding any single quotes.
 
The firmware is not allowing me to apply the code, even after all the device names have had the apostrophes removed. None of the dropdowns work. I even reinstalled an older firmware with no luck, same issue. I guess I'm left with doing a fresh install, right?


upload_2018-2-13_6-9-53.png
 
Those nvram commands do not belong in a Custom Configuration. They must be run manually through SSH.
 
caddydad said:
The firmware is not allowing me to apply the code, even after all the device names have had the apostrophes removed. None of the dropdowns work. I even reinstalled an older firmware with no luck, same issue. I guess I'm left with doing a fresh install, right?
Click to expand...
The 'nvram unset' and 'nvram commit' have to be entered after logging in to the router via telnet/ssh to the router.....not entered in the custom configuration section.
 
Thank you all! I was able to apply the commands through telnet and all is now right in the world. I have turned on and tested SSH connections on the firmware if I need to do that in the future. Thank you for your patience and help.
 
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