WiFi not working with 2.4 GHz or 5. GHz

[HansL]

Hello:

I did my best to set up my new router (RT-AX86U Pro), and it works, kinda’.

However, while I set passwords for WiFi 2.4 GHz and 5.0 GHz, they are not accepted for use. Linking TV (Roku) and other “peripherals' can only be done with the login data for the Setup site (UserID: Router). I have no idea what I may have done to cause this, but would be most grateful for help in correcting the issue.

Thanks,

Hans L

 

[bennor]

As a troubleshooting step, if you haven't done so already, change the WiFi passwords to use only numbers and letters. Avoid using spaces, special characters, foreign special characters and the like when troubleshooting password problems.