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    Assistance With Ping and Jitter

    Router is always 1ms or under Modem spikes randomly, 1ms then can jump to 30, all the way into the hundreds A couple spikes with the CMTS up to like 32ms but nothing big, generally stayed consistent in the teens. Packet loss with the Rogers DNS server. I let it ping 60 times and came back...
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    Packet loss in Double NAT situation

    Also, I've pinged my Asus router several times via command prompt and connmon (for a full 24 hours too), with 0% packet loss and always under 1ms. Does that perhaps rule the router out of the equation? My 10.0.0.1 on the other hand will go anywhere from 1ms up to like the hundreds in ms. I'm...
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    Packet loss in Double NAT situation

    It went away when I took the screenshot, but when I first started it, the Asus Router was at 40 percent packet loss and the ISP Gateway was at 20 percent packet loss. I also realized I had two tests going on at once and once I stopped one of them, things went back to normal, so I don't know if...
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    Packet loss in Double NAT situation

    Yes in my ISP Gateway (XB6) it supports gigabit speeds, I have my 2nd router in DMZ mode so that all the ports are open to it. I'm getting packet loss on my ISP router too, which makes me think this is not a double NAT issue, but instead an issue with the ISP Gateway. When I ping the DNS...
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    Packet loss in Double NAT situation

    Is it normal to see packet loss in a double NAT situation on your 2nd router (10.0.0.1 is ISP gateway)
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    Assistance With Ping and Jitter

    Thanks I can let you know right now that I receive packet loss when pinging the DNS server, but only the Rogers DNS server. Was doing it last night again. I'll do the rest today.
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    Assistance With Ping and Jitter

    Caught it I think! Some more... it looks like the issue happens when my ISP gateway goes beyond the 1ms... does this mean it's a gateway issue or still the ISP network? People are getting off right about now so maybe I'll do this again tomorrow between 5-9 PM as that seems like when the...
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    Assistance With Ping and Jitter

    Started happening for about 30 seconds (although the jitter was about 11 ms, the issue is worst when the jitter is 20+) The only two "abnormal" things I see are hop 3 in the first one and hop 10 in the last one... The previous 7 tracerts I've done, hop 3 was always 12 ms. 10.0.0.1 is my ISP...
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    Assistance With Ping and Jitter

    Isn't it hilarious how when I want the problem to happen so I can do a tracert, it doesn't happen? Been sitting here for the past 30 minutes waiting...
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    Assistance With Ping and Jitter

    Thanks. What exactly should I be looking for? Don't want to bombard you with results that aren't useful.
  11. S

    Assistance With Ping and Jitter

    Here's my tracert to google. You're going to have to help me with this one because no clue what I'm looking at. "Request timed out" doesn't look pretty though. Called Rogers AGAIN today after internet was HORRIBLE. Constant lagging and what not. Spoke to a supervisor. They're going to monitor...
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    connmon Negatives to constantly pinging 8.8.8.8

    Reason I'm asking is because I'm having a lot of ping and jitter issues which seem to be related to my ISP. The thing is, the ISP wants me to pin point the time of the day, what's causing these spikes, etc. Which is why I'm wondering if I ping it like every 2 minutes, is that going to cause...
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    New to SNB

    Welcome! There's a great group of people here, and they're always willing to help. Let us know if you need anything! I'm far from an expert in all of this but there's many of them here. :)
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    IPV6 Help

    No, it is not in repeater mode. It's in its Wireless Mode. FlexQoS has not really worked for me, still getting lots of bufferbloat despite attempting to try so many options, even when using fq_codel. CakeQoS has been spectacular for me. The problem is, it won't exceed 300mb, which is why I'm...
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    connmon Negatives to constantly pinging 8.8.8.8

    No worries! If my router is constantly pinging, let's say 1.1.1.1 every 2 minutes, would that cause ping spikes during gaming? Currently, I have it set to every 10 minutes, but I'm debating whether or not I should lower it.
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    Assistance With Ping and Jitter

    So update again, they opened a maintenance ticket and I asked them to take a look at the node congestion. This time, I requested that they specifically take a look at the congestion between 5-9 PM, since that's when it's horrible. I wasn't able to speak with the Level 2 technician, what they...
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    Assistance With Ping and Jitter

    For upload, I don't see any OFDMA channels enabled... so I think you're right there. EDIT: Nevermind, I must've been looking at the wrong thing.. for upstream it's showing 4 QAM and 1 OFDMA. I'll try and see if I can request a level II tech... For download, they're all, as you said, QAM with...
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    Assistance With Ping and Jitter

    Thanks for this, will give this a try tomorrow. Also, one thing I am noticing, is once all this ping and jitter starts happening, my upload speeds start sinking, (instead of 20 mb upload, starts going down to single digits.) They want to replace my modem, so I said sure, might as well. It's...
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    CakeQOS Cake QOS to be built into Merlin 386.2

    Let me know if you find out. Looking to find this answer as well.
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    Assistance With Ping and Jitter

    Thank you very much for this detailed information. Pinged 64.71.255.204 and I'm still getting packet loss, but I did this wireless. I'll give it a try wired tomorrow. 35 percent packet loss. I'll try the rest tomorrow and let you know.
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