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2.4 GHz wifi connected devices disconnect and..

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Marlo

New Around Here
For some FOIMO reason, I packed up my 7 year old DSL-AC68U (operating as an RT) and bought and replaced this perfectly working modem with an ASUS RT-AX86U Pro.

All the same devices, all the same connections, apart from the Router, nothing on the network changed. However, I started having the printer connected by 2,4 wifi, and the Daiken AC also 2.4 WIFI, occassionally become inaccessible.

I am not using the smart network feature of the AX, still have both 5Ghz and 2.4Ghz SSID supposedly to ensure connectivity, yet this problem has appeared only on the new router. I keep getting told there is no problem, yet after the initial purchase, ASUS exchanged the router as not functioning as it should, but the problem persists with the replacement as well. I'm frustrated with people telling me there is no problem when it is happening in front of me, and it only happens with this new router and I'll probably TP-Link Archer in the future.

Have found a workaround which should give someone with the smarts an idea of what is going on and so post here (even if it's not the right board, sorry if that is the case).

So now if a client (wired or on the 5G wifi) can't reach one of these devices, I swap that clients connection to the 2.4 wifi, and then immediately swao it back to it's original connection, and as they say, Bob's your uncle, i.e. the device is now reachable.

It's ^&*^ infuriating especially with the printer, and I'm infuriated by people telling me it's my problem when all that changed was the ASUS router and settings were basically duplicated.

Does anybody with some smarts, have an inclination of what this might be down to and how to get ASUS support (ha ha, basically un-contactable) to accept there is a firmware problem.
 

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