Advice needed on proper static credentials in my apartment complex

[Xrsenal]

I live in an apartment complex that has fiber. My speeds are 300/300 but they do give me more which is dope.



However I pay for a static IP.



However based on some ping plotter data (shows an additional hop) and observing my routing table (asus router table built in the Be96u)



I don’t think my packets are effectively going through the right path.



Anyone have some insight on what commands I can run?



The company who runs the apartment complex (massive mesh), says they have done everything right on there side. (The engineer was a kid in college)

 

[Justinh]

What is the WAN address shown in the ASUS interface?

 

[Xrsenal]

What is the WAN address shown in the ASUS interface?

it’s public :WAN IP =72.0.129.65 ( mixed some #s for obvious reasons but it’s very ssimilar)

Subnet 255.255.255.240
Gateway 72.0.129.61

 

[Justinh]

I don’t think my packets are effectively going through the right path.

And why do you think this? Is it causing a problem? Got a trace route?

You asked about commands - what are you wanting the commands to tell you?

 

[sfx2000]

And why do you think this? Is it causing a problem? Got a trace route?

You asked about commands - what are you wanting the commands to tell you?

I tend to agree - is there really a problem?

 

[Xrsenal]

I tend to agree - is there really a problem?

I’m getting packet loss and WAN drop outs. I tried like 3 different routers on factory settings to rule it out.

I was on DHCP lease before they gave me static credentials and never had the issue until now which leads me to suspect they gave me wrong creds or something of that nature.