Anyone else have Spectrum with this issue?

[QuikSilver]

Currently switched to Spectrum Fiber....Must better than previous cable company since they were no longer investing in our neighborhood.....Anyway, I've noticed every so often when power goes out and batter backup is depleted that the internet doesn't work. The spectrum modem is blue and working properly whereas the Asus router is showing no internet. Manually powering down and powering up the router resolves it. I believe that perhaps the router boots up quicker than the modem does and thats why it doesn't have internet? Curious if anyone else has had this issue and if so did they resolve it. Perhaps a watchdog type addon?? Thanks and Happy New Year everyone!

 

[OzarkEdge]

It sounds like the problem is boot sequence. It's unclear what battery backup you are referring to... ISP battery backups are typically small and only good for a few hours. Would a larger UPS (~850VA, one 12 amp-hour battery) to protect both fiber ONT and your router avoid the boot sequence problem for the most likely power events?

OE

 

[ApexRon]

Manually powering down and powering up the router resolves it.

I have Spectrum but cable. So different modem but I do have a RT-AX86 Pro. My setup recovers every time with a power outage. My router boots prior to the cable modem.

Question: Are you using the. NID in Bridge Mode?

 

[QuikSilver]

It sounds like the problem is boot sequence. It's unclear what battery backup you are referring to... ISP battery backups are typically small and only good for a few hours. Would a larger UPS (~850VA, one 12 amp-hour battery) to protect both fiber ONT and your router avoid the boot sequence problem for the most likely power events?

OE

Its not a ISP provided battery backup. Its a small APC unit that will cover the devices for an hour or so. Problem is the location is very rural and with winter storms and such.

 

[QuikSilver]

I have Spectrum but cable. So different modem but I do have a RT-AX86 Pro. My setup recovers every time with a power outage. My router boots prior to the cable modem.

Question: Are you using the. NID in Bridge Mode?

I've looked to see if this unit can be bridge but I can find nothing regarding how to even get into that device. It replaced a frontier modem which worked fine in bridge mode and due to some sherlock google sleuthing I was able to get into it and configure it to work.

 

[visortgw]

I've looked to see if this unit can be bridge but I can find nothing regarding how to even get into that device. It replaced a frontier modem which worked fine in bridge mode and due to some sherlock google sleuthing I was able to get into it and configure it to work.

Call Spectrum, and they can put modem in bridge mode remotely.