asus AC routers issue.

[GhostriderZ85]

I've been using the ac87u for a few months now, it works wonderful except for the 5ghz, we have 3 galaxy note 4 in our household and we are experiencing the disconnect issue every couple of hours with the 5ghz so we are only using the 2ghz on our phones.

I bought the ac3200 a couple of days ago hoping that it will gonna fix our wireless issue but this router have a different problem, "WAN link is down" and "WAN link restored" a few times daily.

its so frustrating that i can't have a router that just works. You guys think that asus will gonna fix the 5ghz disconnect issue on the ac87? Should i keep the ac3200 and sell the ac87u? Or return the ac3200 and hope that the ac87u will get fixed?

 

[fax]

Have you tried to update the AC3200 with the latest firmware?
It is now: ASUS RT-AC3200 Firmware version 3.0.0.4.378.7838

Always good to fully reset the router after the firmware update and input all custom settings manually (no restore of previous saved backup files).

 

[Zirescu]

Also reset the wifi settings on your devices if you came from a previous router to the 87U.

 

[GhostriderZ85]

Firmware update is the very first thing i did, then full reset to defaults. I am also using different SSIDs on the ac3200, so there should be no conflict when im switching routers.

I also unplugged my modem for an hour.

 

[Deleted member 22229]

Firmware update is the very first thing i did, then full reset to defaults. I am also using different SSIDs on the ac3200, so there should be no conflict when im switching routers.

I also unplugged my modem for an hour.

I believe Asus is working on a new firmware right now for the 87U that contains a new SDK for the 5 ghz radio that is suppose to fix issues with the 5 ghz band. No idea when they will release it to the masses.