ASUS router and NVIDIA Shield TV

[Jorgensen]

Hi all,
Apparently, the ASUS RT-AC68U router has a problem with the NVIDIA Shield TV: https://forums.geforce.com/default/topic/1072489/shield-tv/wifi-issues-/post/5891940/#5891940

Does anybody know if this is fixed with the Merlin FW? Or if you have any generally experience with the NVIDIA Shield TV and Merlin FW I am eager to know if that is an improvement over the stock FW.

-Jorgensen

 

[Hallux]

I´ve experienced the same with RMerlin with that setup. Moved the Shield near the router and connected through cable was my only solution. So yes, the problem presents itself with RMerlin.

 

[Jorgensen]

Thanks for sharing your experiences. I guess I'll just have to wait for Asus to fix this.

 

[sfx2000]

Or update Shield TV - supposedly 7.1 fixes a few WiFi issues...

https://forums.geforce.com/default/topic/1070965/shield-tv/shield-experience-upgrade-7-1-/

 

[agilani]

Don't know if this is related, but there was someone with roku awhile back that had issues similar to what was described and it ended up being wan mtu size. May be worth a try to reduce it and see if it fares any better. Start with with 1300 and increment by 50 and try again.

May be worth a try.

And stick with 5ghz if its supported. Less chance of interference (but shorter distance)

 

[Jorgensen]

Or update Shield TV - supposedly 7.1 fixes a few WiFi issues...

https://forums.geforce.com/default/topic/1070965/shield-tv/shield-experience-upgrade-7-1-/

The Shield is already updated to 7.1 but that didn't help.

 

[Jorgensen]

Don't know if this is related, but there was someone with roku awhile back that had issues similar to what was described and it ended up being wan mtu size. May be worth a try to reduce it and see if it fares any better. Start with with 1300 and increment by 50 and try again.

May be worth a try.

And stick with 5ghz if its supported. Less chance of interference (but shorter distance)

Ok, thanks. It's worth a shot!

 

[GSpock]

Hi,
running the shield on RT-87U with Merlin but with RJ45, so no issue. Just an idea that might help: put the shield as static IP and put it permanent in ARP table,
GS

 

[mafiaboy01]

I've use my Shield with a ac87u with wired and wireless(5ghz). I'm in a condo with quite a bit of network congestion and it seems to work fine.

 

[GSpock]

I've use my Shield with a ac87u with wired and wireless(5ghz). I'm in a condo with quite a bit of network congestion and it seems to work fine.

by the moment the shield is connected via wire, wireless is disabled .....

 

[mafiaboy01]

by the moment the shield is connected via wire, wireless is disabled .....

Sorry I meant that I've used it wired and wirelessly not both at the same time. Neither has given me issues.

 

[Jorgensen]

Hi,
running the shield on RT-87U with Merlin but with RJ45, so no issue. Just an idea that might help: put the shield as static IP and put it permanent in ARP table,
GS

Yesterday I tried to use a static IP for the Shield but that did not work.

 

[Jorgensen]

I've use my Shield with a ac87u with wired and wireless(5ghz). I'm in a condo with quite a bit of network congestion and it seems to work fine.

According to the Nvidia link I posted it is only some Asus router that are affected.

 

[RMerlin]

According to the Nvidia link I posted it is only some Asus router that are affected.

They also mention a Netgear router, with an identical chipset.

 

[Jorgensen]

Sorry for the missing update, however testing for the entire weekend I have not had a single connection loss Unfortunately, I don't know the exact fix. What I did was:
-assign a static IP to the shield
-flash Merlin FW 384.7
-allow low power channels (Shield)
-allow apps to scan WiFi (Shield)

Thanks to everyone for helping me out!

 

[sfx2000]

They also mention a Netgear router, with an identical chipset.

Don't you have a Shield TV?

 

[RMerlin]

Don't you have a Shield TV?

Yes, but it's wired.

 

[Krakadil]

Wired and no problems but I use it few weeks over WIFI and I never got problems...
I bought my Shield TV 2015.

 

[Jorgensen]

Sorry for the missing update, however testing for the entire weekend I have not had a single connection loss Unfortunately, I don't know the exact fix. What I did was:
-assign a static IP to the shield
-flash Merlin FW 384.7
-allow low power channels (Shield)
-allow apps to scan WiFi (Shield)

Thanks to everyone for helping me out!

Just a long-term "review". The Merlin FW 384.7 is still going strong, I've not had a single disconnect However, at some point I upgraded to Merlin FW 384.8 and I started to experience disconnects again. Downgraded to 384.7 and no issues since. I'll stay with the 384.7 FW, if it works don't fix it!