What rev. firmware are you running?I was having the same problem. My Echo (in the same room as the router), two Kindle Fire HDX tablets, and two Emerson Sensi thermostats would not connect to the wireless network using Smart Connect. I disabled Smart Connect (ran all three radios under the same SSID) and everything connected fine. I noticed is that the Echo and Kindles connected to 5 Ghz-2 (which in "non smart connect mode" supported ac & n devices). This seemed to confirm what I read in forums about the order of association starting with the 5 Ghz-2 radio. What I did next will shock and amaze you!
;-)
I switched the Smart Connect Rules - swapped the OOB 5Ghz-2 rules with the 5Ghz-1 rules - making 5 Ghz-1 AC Only! Once I powered up these new rules, a ray of sunshine parted the clouds and illuminated my house, and the Smart Connect rules began working beautifully. All devices connected and spread out across the three radio according to the rules.
I've attached a screen shot of the rules. I did not keep the bandwidth utilization trigger rule that came OOB on the non-AC 5Ghz radio. Mostly to keep things simple to start. I can always add it back in if 5Gz-2 becomes congested.