OK (apologies if too much detail - but I don't know what's relevant).
ASUS RT-AC68U running latest Merlin firmware
Teksavvy Cable 28 Pro
Teksavvy VOIP
Torrent running via PIA VPN from a WIFI-connected Windows box
The problem(s):
Every so often (not clearly at peak times) - bandwidth grinds to a halt. It is always fixed (temporarily) by rebooting the router.
I can no longer reach my modem page (192.168.100.1) via the router but CAN if I directly connect via Ethernet.
Another incidental observation:
My WAN IP on router is different than the public one - I think this is because Teksavvy is assigning me something 198.84.x.x and my public IP (via whats my IP) is different (Choola?). This is on the non-VPN machines of course. I had not noticed this before - but maybe it was always this way.
What I've tried:
1) Bought a new router (this was happening with my old one)
2) Installed latest firmware
3) Turned on/off torrent **Sometimes I can convince myself that it is torrent that causes this - but really the bandwidth loss can occur whether torrent is on or off**
4) I've reset the modem 4 or 5 times to factory settings by connecting my laptop via Ethernet to the modem and by unplugging it.
5) I've tried a bunch of things I've read on the net:
- killall -1 dnsmasq
- I've set the DNS to opendns and google rather than the teksavvy ones
- service restart_wan
6) Disconnected the ATA
**Sometimes the above seem to fix the problem but always temporarily**
No matter what:
- I cannot reach the modem via the router (this may have nothing to do with the bandwidth issue)
- Rebooting the router always fixes the problem (sometimes very briefly)
- Even when working "well" (ie ping times to google are <30 msec), my bandwidth via dslreports is like 2
I've emailed Merlin who, as usual, is awesome and some of the above were his suggestions (anything that looks ridiculous, of course, were my own ideas).
Anyway, I'm 5 minutes away from changing ISP - but I've been very loyal to teksavvy and don't want to blame them for something stupid I am doing (default assumption)
Thanks for any help!
Gordon
ASUS RT-AC68U running latest Merlin firmware
Teksavvy Cable 28 Pro
Teksavvy VOIP
Torrent running via PIA VPN from a WIFI-connected Windows box
The problem(s):
Every so often (not clearly at peak times) - bandwidth grinds to a halt. It is always fixed (temporarily) by rebooting the router.
I can no longer reach my modem page (192.168.100.1) via the router but CAN if I directly connect via Ethernet.
Another incidental observation:
My WAN IP on router is different than the public one - I think this is because Teksavvy is assigning me something 198.84.x.x and my public IP (via whats my IP) is different (Choola?). This is on the non-VPN machines of course. I had not noticed this before - but maybe it was always this way.
What I've tried:
1) Bought a new router (this was happening with my old one)
2) Installed latest firmware
3) Turned on/off torrent **Sometimes I can convince myself that it is torrent that causes this - but really the bandwidth loss can occur whether torrent is on or off**
4) I've reset the modem 4 or 5 times to factory settings by connecting my laptop via Ethernet to the modem and by unplugging it.
5) I've tried a bunch of things I've read on the net:
- killall -1 dnsmasq
- I've set the DNS to opendns and google rather than the teksavvy ones
- service restart_wan
6) Disconnected the ATA
**Sometimes the above seem to fix the problem but always temporarily**
No matter what:
- I cannot reach the modem via the router (this may have nothing to do with the bandwidth issue)
- Rebooting the router always fixes the problem (sometimes very briefly)
- Even when working "well" (ie ping times to google are <30 msec), my bandwidth via dslreports is like 2
I've emailed Merlin who, as usual, is awesome and some of the above were his suggestions (anything that looks ridiculous, of course, were my own ideas).
Anyway, I'm 5 minutes away from changing ISP - but I've been very loyal to teksavvy and don't want to blame them for something stupid I am doing (default assumption)
Thanks for any help!
Gordon