Maybe it wasn't this thread I mentioned it in but yeah I'm already on Merlins newest firmware. It is so much snappier and way more tools & options anyway.
No need to wait for asus, just thought they should know since so many people are/were having issues
For my part (not using AiMesh) Asus firmware is just fine.
I actually like that Asus issues relatively frequent updates and the update that they just pulled didn't do any damage to me, I was able to go back quickly...
I mean that router works better than any other router I used before so I am happy.
ok Im back. Some trade off that is. If you want stable mesh (everything) download merlin 384.13
I just had to share this here since I had already mentioned how utterly useless Asus' tech support is. Any time I have ever had a problem & wrote tech support they just talk in circles and make the most ignorant suggestions & troubleshooting steps!
Most of the time the suggestions make no sense.
This is after my case has been escalated & I have done all their preliminary basic troubleshooting & sent them ALL the necessary logs & info. Oh And I have been telling them from the start that the firmware is definately the problem. This is the email I just got.
"My name is "" and it's my pleasure to help you with your problem.
I am writing this email to provide you an update about your ongoing case. Here's the recommendation of our engineer.
Please be advised to try saving current configurations as a CFG file (optional) if you would like to preserve a copy of the current settings/configurations (Router GUI -> Administration -> Restore/Save/Upload Setting -> Save), update the firmware to the latest version, proceed with a hard reset (reset button), DO NOT import any previously saved CFG file and setup everything again from the start.
If the problem persists, please use the router's built-in feedback option (GUI > Administration > Feedback) to send additional information for RD team to review."
This is utterly ridiculous & they need to do something about their "tech support".
He knows I have already done these steps & yet he tells me to save my configuration file then he says to do a hard reset but NOT import the settings! Thats not confusing.
And Of course I'm not gonna import my settings when there is a major problem & what's the point of saving those settings if I'm not gonna import them? Just so I can store them away for fun smh.
Then to top it off he tells me to use the built in feedback which I have already sent him with the case # notated along with every other possible log, which he apparently ignored.
They pulled the defective firmware already & he still wants to do step 1 troubleshooting...again wth.
Agreed. In the past I've always used Asus FW as long as they keep updating it. When the updates stop, I then turn to custom FWs.
For my part I am basically just curious about these updates, not updating because there would be a need for it...
I guess the best for me would be to ignore all the update "warnings" an use the firmware that simply works and then use till the router dies,
usually after a couple of years but then I am just too curious
You all seem to be quite lucky , I upgraded my two RT-AC66U B1's which were in a mesh ,first thing I noticed was that NTP was not working and the mesh could not be established.
Reverting back to the original configuration was impossible , one of the routers was impossible to bring into any mesh ,It would not act either as a mesh-node or as a mesh-master.
Contacting local support in Sweden was quite useless , after 5 days all that they have done is ask which FW i used , that was information that I already had provided to them.
Am now using an AC86 as the mesh master instead.
Generally speaking, those who upgraded to 81039 immediately discovered issues/bugs; so they downgraded to 45717, then reset and re-configured to return to stable operation. Not much luck in that, just trial and error... paying our dues as early adopters.
OE
The luck is that most people were able to return to the original configuration.
In my case one router did not want to have anything to do with the mesh after downgrading ,resetting & reconfiguration.
downgrading=reflashing ,that I have done.Perhaps try re-flashing the firmware.
OE
downgrading=reflashing ,that I have done.
Have also tried putting the router in rescue mode and reflashing from there .
ASUS have just just released the new firmware version number 3.84.81049 for this model (86U), available via the auto GUI update, cant seem to find it yet via the ASUS website for download.
Have applied the updated firmware from my then current version of 45717 to all my nodes via the auto update process (GUI), went without a hitch.
After a couple of hours, it would seem the 5Ghz signal strength is weaker than version 45717, would be interesting to hear from other people once they have installed the new firmware version to see if they are also suffering from the same problem.
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