Asus rt86u (Merlin384.10) issue pluging USB hard drive 3.0

[Pampa360]

hello,

today I tried to plug an USB 3.0 powered hard drive (Toshiba canvio basic) into the USB 3.1 port of the router and everything went wild. First time the router completely shut down and I had to manually press the button off/on behind it after unplugging the hard drive to restart it.

When I tried to plug the HD a second its name of the popped up on the device network map page and no complete shutdown. I could also navigate into USB apps and configure some Aidisk options so I assume the drive was more or less recognized. The router seemed to properly display the HD infos like used space, ect.. I decided finally to unplug it since the two processor core still showed strange behavior and the ram looks saturated (see picture). I am afraid to damage the router.

What happened ? is is a problem of HD compatibility ???

thank you,
cheers
Pampa

 

[L&LD]

hello,

today I tried to plug an USB 3.0 powered hard drive (Toshiba canvio basic) into the USB 3.1 port of the router and everything went wild. First time the router completely shut down and I had to manually press the button off/on behind it after unplugging the hard drive to restart it.

When I tried to plug the HD a second its name of the popped up on the device network map page and no complete shutdown. I could also navigate into USB apps and configure some Aidisk options so I assume the drive was more or less recognized. The router seemed to properly display the HD infos like used space, ect.. I decided finally to unplug it since the two processor core still showed strange behavior and the ram looks saturated (see picture). I am afraid to damage the router.

What happened ? is is a problem of HD compatibility ???

thank you,
cheers
Pampa

What size of HDD is that? What file format is it using? Have you used another drive successfully on this router? Does the other USB port work? What is on this drive? Media, or documents?

 

[Zonkd]

First thing I’d be trying is to start clean and format it NTFS on PC, then try plug into router, then if all seems ok I’d format it again directly with the router.

• Choose NTFS format if you will be plugging it into Windows PCs sometimes.
• Choose HFS if you might be plugging Apple Macs sometimes (not compatible with Windows).
• Choose ext4 with journaling enabled you’re leaving it plugged into router permanently - ext4 can only be done with AMTM script, not via web UI.

 

[unsynaps]

Saying the router "shut down" when you plugged it in sounds like the drive draws to much power for the port.

 

[Pampa360]

hey,
thanks all for your comments.

Size is 3 to, format is NTFS, it's a relatively new drive that I have, and barely used so far. there are only medias and documents, nothing fancy I think. I don't possess another one to try, but I will try with an USB stick this week-end.


Even if it doesn't solve my problem, do some of you have reference of model that you know is compatible (USB powered) ?

My ultimate goal was to set up the drive to schedule an automatic backup of some important documents stored on my NAS.

Saying the router "shut down" when you plugged it in sounds like the drive draws to much power for the port.

I does I agree, but you saw the CPU usage and RAM, it was mad...

 

[ColinTaylor]

I does I agree, but you saw the CPU usage and RAM, it was mad...

If you already have a lot of media files on the USB drive, and have the Media Server enabled on the router, it can take a very long time to scan the disk when you first plug it in. That is normal, but it stops eventually.

 

[Dave Parker]

For a while I had a Toshiba 500gb usb 3.0 portable hard drive connected to my AC86U. But the only way I could get it to work was to enable Samba share which may be considered a security risk in some cases. I never really used it so I finally removed it. I have other storage options that work better for me so I didn't waste any more time on it.