Asus ZenWiFi BT8 problems

[edu616]

Hello I am having some problems with my Mesh system, have factory reset it a couple times too. My upload speeds are really bad, I have Verizon FiOS fiber and even called them to see if it was on their side but it isn't. I cannot get more than 5Mbps upload speeds even while wired on a 2GBps service. I tried turning off IPv6 and other things but nothing improves it. Do you guys have any suggestions on what to look for to see if it resolves my problem?

Also my WiFi speeds are not good, about 300Mbps download and 1.8-3Mbps upload with a Pixel 9 Pro XL at 2 ft distance from main unit (have 3 units). I checked and it's connected as MLO and shows WiFi 7 as being used.

Edit: Corrected title form BT10 to BT8.

 

[wrink]

You can try switching off MLO and see if that's better. Also make sure you have the latest firmware - the update after November 6, '24 was what made the BT10 stable and usable.

 

[edu616]

You can try switching off MLO and see if that's better. Also make sure you have the latest firmware - the update after November 6, '24 was what made the BT10 stable and usable.

Will try turning off MLO and report back. Also do have latest firmware from Nov. Thanks!

 

[Brookie55]

The latest firmware is from December.

I purchased mine right before Christmas and I got the November update immediately and couple days later I got the December update.

ASUS ZenWiFi BT10 Firmware version 3.0.0.6.102_36808
Version 3.0.0.6.102_36808
59.56 MB
2024/12/26
SHA-256 ：0432226880D89049E2D6B40037C5A0B5AFD15FB11849E602F26A8F9675DEDA25
1. Fixed internet unstable under specific conditions.
2. Improved mesh stability.
3. Fixed IPTV related issues.
4. GUI bug fixes.

 

[edu616]

The latest firmware is from December.

I purchased mine right before Christmas and I got the November update immediately and couple days later I got the December update.

ASUS ZenWiFi BT10 Firmware version 3.0.0.6.102_36808
Version 3.0.0.6.102_36808
59.56 MB
2024/12/26
SHA-256 ：0432226880D89049E2D6B40037C5A0B5AFD15FB11849E602F26A8F9675DEDA25
1. Fixed internet unstable under specific conditions.
2. Improved mesh stability.
3. Fixed IPTV related issues.
4. GUI bug fixes.

Have not received that one yet, got the November one only.

 

[Tech9]

Also my WiFi speeds are not good

What happened?

The speeds are fantastic.

I told you already...

 

[Brookie55]

What happened?



I told you already. You have replaced popular, fixed, updated over time home mesh system with Wi-Fi 7 beta testing kit. Asus or other vendor - not going to be smooth sailing right from the start. You have to be patient and wait for it to get eventually popular, fixed, updated over time just like your previous set. It's restarting the common for consumer products life cycle. If the product doesn't get popular - you're in trouble.

Ummm... I have zero problems with this product. The speeds are fantastic(latest test below on my Pixel 9 Pro XL). Initially I had problems created by me. Since then It's been stable. Two updates and no drops... I think you have me confused with the OP.

The only similarities are we have the same Wi-Fi unit and evidently the same phone.

 

[Tech9]

I think you have me confused with the OP.

Correct. (got back at 2AM, need more coffee)

Share your settings to @edu616, please.

 

[edu616]

What happened?



I told you already...

Wifi is anywhere from 1.5 to 3 Mbps upload speeds at the moment, trying to figure out what's causing it.

 

[edu616]

Correct. (got back at 2AM, need more coffee)

Share your settings to @edu616, please.

Sure, give a sec to reply with all

 

[edu616]

Correct. (got back at 2AM, need more coffee)

Share your settings to @edu616, please.

So first thing is, well I'm an idiot as I have the BT8 instead of BT10 so that is error number one in my part and I apologize for confusing the two. That is probably why my only update is from November. Anyhow units should still work with 2Gbps connection per how I have it wired. Please see attached.

 

[wrink]

So first thing is, well I'm an idiot as I have the BT8 instead of BT10 so that is error number one in my part and I apologize for confusing the two. That is probably why my only update is from November. Anyhow units should still work with 2Gbps connection per how I have it wired. Please see attached.

Can you please change the thread title/post and tag to reflect BT8, so that it doesn't say BT10 ?

 

[edu616]

Can you please change the thread title/post and tag to reflect BT8, so that it doesn't say BT10 ?

Corrected! Thanks!

 

[Tech9]

Unfortunately, you are one of the few SNB Forum users with first hand experience with this new BT8 product.

 

[edu616]

Unfortunately, you are one of the few SNB Forum users with first hand experience with this new BT8 product.

It sucks to be me right now. Thinking about returning it. I contacted Asus and they said they will get back to me in at least 2 business days lol. Just as a check I connected my laptop straight to Ethernet from ISP and full speed can be seen lol, so certainly the router is the issue.

 

[Brookie55]

Can you please change the thread title/post and tag to reflect BT8, so that it doesn't say BT10 ?

What DNS servers are you using? I assume you aren't using a Verizon router in addition to the Zen WiFi?

 

[edu616]

What DNS servers are you using? I assume you aren't using a Verizon router in addition to the Zen WiFi?

Using Google's and not using Verizon router only Asus Mesh system. Thanks!

 

[Brookie55]

Using Google's and not using Verizon router only Asus Mesh system. Thanks!

Factory reset and try again?

 

[edu616]

Factory reset and try again?

Doing just that as I type lol! Thanks!

 

[Brookie55]

Doing just that as I type lol! Thanks!

I had to do that a couple times because i screwed up some settings.