AX11000 2.5G Port getting disconnected

[rlucho]

Hi! So i have 2 AX11000 in AiMesh mode, i have the node connected by ethernet backhaul to the main one using the 2.5G port, because i have dual wan (2 ISP´s) in balance mode (1000 mbps + 600 mbps) so triying to get the most out of it via wireless, but the node gets disconnections a couple times a week and i need to reboot the system (main router) from app or web GUI to get the node running again... Rn using a regular 1Gbps port i havn't had any disconnection, so im sure the problem is whe using 2.5G port backhaul. Rn now im using the latest Merlin Firmware. Any ideas how to fix this? What to check? I did factory reset both routers to see if that helped but no luck, also i don't have any special config besides the dual wan.

 

[e38BimmerFN]

Might review this:

2.5G Gaming Port Issue | Asus ROG Rapture GT-AX11000

Hoping for some help / troubleshooting steps in regards to the 2.5G Gaming port on the back of the Asus ROG Rapture GT-AX-11000. I just had my GT-AX11000 replaced under warranty, as LAN Port 4 was not working (no internet connection for devices connected to LAN Port 4). Asus Support sent me a...

www.snbforums.com

Something to contact ASUS support about for sure...

 

[rlucho]

Might review this:

2.5G Gaming Port Issue | Asus ROG Rapture GT-AX11000

Hoping for some help / troubleshooting steps in regards to the 2.5G Gaming port on the back of the Asus ROG Rapture GT-AX-11000. I just had my GT-AX11000 replaced under warranty, as LAN Port 4 was not working (no internet connection for devices connected to LAN Port 4). Asus Support sent me a...

www.snbforums.com

Something to contact ASUS support about for sure...

Yeah, but i went to ASUS website and didn't find an easy way to open a support ticket...

 

[e38BimmerFN]

You might reach out to there support group on there community forums...

 

[rlucho]

You might reach out to there support group on there community forums...

ohh okok! Done! Just created a thread in their forum, thanks!

 

[Wicked_Herbs]

Hi, finally!!! I've been able to get the same set-up you use 2x GT-AX11000 working in AiMesh mode using the 2,5G ports. After months of disappointment the latest firmware: 3.0.0.4.386_44266 is finally able to get it working.

 

[rlucho]

Hi, finally!!! I've been able to get the same set-up you use 2x GT-AX11000 working in AiMesh mode using the 2,5G ports. After months of disappointment the latest firmware: 3.0.0.4.386_44266 is finally able to get it working.

Hi! That's good news! I will then switch from Merlin back to official if that's true! How long have you been running the new firmware? No node disconnections/disappearing? I hope they finally fixed the 2.5G port issues! Thanks again for letting me know! Will try it later today. I think is just flashing the firmware over my current merlin and then factory reset and config again right?