AXE16000 connected but without internet

[Thermaltake]

Hi,

I have my new ISP with 2Gbps internet for around 3 weeks now, and everytime I do some changes on my Asus, ISP's Nokia loose internet. I set static IP on my Asus WAN and configure everything so I really don't know what's going on.

My question is does anyone who have AXE16000 in wireless mode behind ISP's router experience same problems maybe ?

 

[Thermaltake]

I tested today on my AX88U and I change on it a lot of thing and even reboot and no problem there, everything is working after reboot. On AXE16000 if I reboot that router, no internet. Could it be that AXE16000 is bad ?

 

[Ripshod]

I tested today on my AX88U and I change on it a lot of thing and even reboot and no problem there, everything is working after reboot. On AXE16000 if I reboot that router, no internet. Could it be that AXE16000 is bad ?

Have you tested another port?

 

[Thermaltake]

I have only one 2.5Gbps port on ISP Nokia router others are 1Gbps, and I tried AX88U on that same port, and there was no problem.

 

[Ripshod]

I have only one 2.5Gbps port on ISP Nokia router others are 1Gbps, and I tried AX88U on that same port, and there was no problem.

I meant the alternative WAN port on the AXE16000, but if you don't have one......

 

[Thermaltake]

I meant the alternative WAN port on the AXE16000, but if you don't have one......

There is only one WAN port on it 2.5Gbps.

I think AXE16000 is not working properly I will return it and get me some new Asus BE98 maybe, and test with that one hopefully it will work without issues.