AXE16000 connected but without internet

[Thermaltake]

Hi,

I have my new ISP with 2Gbps internet for around 3 weeks now, and everytime I do some changes on my Asus, ISP's Nokia loose internet. I set static IP on my Asus WAN and configure everything so I really don't know what's going on.

My question is does anyone who have AXE16000 in wireless mode behind ISP's router experience same problems maybe ?

 

[Thermaltake]

I tested today on my AX88U and I change on it a lot of thing and even reboot and no problem there, everything is working after reboot. On AXE16000 if I reboot that router, no internet. Could it be that AXE16000 is bad ?

 

[Ripshod]

I tested today on my AX88U and I change on it a lot of thing and even reboot and no problem there, everything is working after reboot. On AXE16000 if I reboot that router, no internet. Could it be that AXE16000 is bad ?

Have you tested another port?

 

[Thermaltake]

I have only one 2.5Gbps port on ISP Nokia router others are 1Gbps, and I tried AX88U on that same port, and there was no problem.

 

[Ripshod]

I have only one 2.5Gbps port on ISP Nokia router others are 1Gbps, and I tried AX88U on that same port, and there was no problem.

I meant the alternative WAN port on the AXE16000, but if you don't have one......

 

[Thermaltake]

I meant the alternative WAN port on the AXE16000, but if you don't have one......

There is only one WAN port on it 2.5Gbps.

I think AXE16000 is not working properly I will return it and get me some new Asus BE98 maybe, and test with that one hopefully it will work without issues.

 

[Ameenhuus]

There is only one WAN port on it 2.5Gbps.

I think AXE16000 is not working properly I will return it and get me some new Asus BE98 maybe, and test with that one hopefully it will work without issues.

• ROG Rapture GT-AXE16000
• Dual 10G ports – Enjoy up to 10X-faster data-transfer speeds for bandwidth-demanding tasks with two 10 Gbps WAN/LAN ports.

 

[Thermaltake]

• ROG Rapture GT-AXE16000
• Dual 10G ports – Enjoy up to 10X-faster data-transfer speeds for bandwidth-demanding tasks with two 10 Gbps WAN/LAN ports.

Didn't see that nothing is written on the back of the router that 10gbps port is also WAN, strange...

I tried on 10Gbps (1) port same thing. I lost internet on ISP router. Just by changing 4/5G mobile teethering to Off and when changes apply no internet I need to pull plug from my ISP router and connect it again for it to reset because If I turn it Off and On again on switch usually it don't make any changes, only when I unplugg it.

 

[Ripshod]

Just by changing 4/5G mobile teethering to Off

It's well known that Asus' dual wan has it's problems. Only way around that is to use Merlin with the dual wan add-on.

 

[Thermaltake]

AX88U also have dual WAN, and I don't have problems with it.

BE98 is on it's way, I will test it when it comes if that one have same problem as AXE16000.