BQ16 pro satellite not initializing

[Brembold]

I’m running three BQ16 pro satellites. There was no firmware updates, one day one just stopped working and showed as disconnected. I removed it from the AI Mesh and was going to reconnect it after a hard reset. The device will not hard reset, I unplug it and it flashes green and then pulses between white and purple/pink. After a few minutes it cycles back to green and then white/purple again. I’m not sure how to hard reset it at this point. I’ve tried the soft reset using WPS button and it never flashes yellow on the hard reset attempt pressing the reset button. Any advice or suggestions? Thanks in advance!