drinkingbird
Part of the Furniture
hi drinkingbird ..
re: Guess the OP could try doing it over a VPN to see.
that's not an option ..
here in Canada, one has to be directly connected to one's ISP when using that ISPs IPTV service. so even though everything normally goes thru my Asus router which i run Surfshark VPN on, my Chromecast & Firestick must be directed to use the WAN, not the VPN .. but this wasn't an issue the last 2+ years while using VDSL.
Furthermore, video/images on my Chrome browser, which does goes thru my router VPN, also has less clarity/richness on cable than when i was on VDSL.
Didn't realize it was ISP's IPTV service. They could very well be compressing it on Cable but not on DSL, though still seems strange that they would.
If you're having video clarity issues via VPN that definitely isn't your internet provider compressing it though. Really seems to be pointing to packet loss or latency via the cable network. Does your VPN provide any stats on packet loss etc? If your WAN MTU is now lower (which from one of the tests you ran, seems like it may be the case) there is a possibility that you are now fragmenting packets and that is causing problems. You can test and determine your MTU and set that in the Asus and see if it helps.
Even though their device is in bridge mode I'm wondering if it is truly bridging, i.e. just a plain modem with nothing else, or if it is "pseudo" bridging using DMZ etc.
Also have to consider that the streaming in chrome (you're certain it goes via the VPN?) may just be in your head - you didn't notice before or it is on your mind now, etc.
So besides the wire coming into your house and the ISP device, everything else is the same, same Asus router, same configs, etc?
What happens if you plug a laptop into their device directly (briefly, and with a firewall enabled) and stream? You'll probably have to reboot it after plugging in the laptop in order to get an IP, then again when plugging your router back in.
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