Can't do firmware update to Asuswrt-Merlin 384.19

[Boo]

I'm still currently on AsusWRT Merlin 384.13 and trying to do a firmware upgrade to 384.19. I've downloaded the .trx file and tried updating the firmware through the settings and after 100%, its still on the same firmware I was on before. I also done a factory reset as well to see if it would help but nothing is working. What to do?

 

[Ronald Schwerer]

Model? If it's a TM-AC1900, sorry

Otherwise, make sure you've got the correct firmware for your model. Example: 86U vs 68U.

 

[Boo]

Model? If it's a TM-AC1900, sorry

Otherwise, make sure you've got the correct firmware for your model. Example: 86U vs 68U.

The 68U model I am using purchase from Newegg/.

 

[octopus]

I'm still currently on AsusWRT Merlin 384.13 and trying to do a firmware upgrade to 384.19. I've downloaded the .trx file and tried updating the firmware through the settings and after 100%, its still on the same firmware I was on before. I also done a factory reset as well to see if it would help but nothing is working. What to do?

Are you sure you have downloaded right firmware? RT-AC68U is very similar to RT-AC86U........!?

 

[jsbeddow]

If you are certain that you have downloaded the correct firmware, you might also try flashing again shortly after a reboot, as it sometimes helps. Also, you might try dismounting any attached USB storage (either through the web interface, or physically, not necessary to do both). Generally this is all that is needed, although you could also manually (temporarily) disable add-on scripts if you are using any.

 

[ColinTaylor]

The 68U model I am using purchase from Newegg/.

It doesn't matter where you bought it from, what is the exact model number? "68U" is not a model number.

 

[L&LD]

How was the factory reset done (what specific steps)? Did you try both the 'reset button' and 'WPS button' reset methods?

 

[Boo]

It doesn't matter where you bought it from, what is the exact model number? "68U" is not a model number.

It said there is a new firmware update and I updated it. And I'm still on previous version.

 

[Boo]

How was the factory reset done (what specific steps)? Did you try both the 'reset button' and 'WPS button' reset methods?

Factory reset was done under settings.

 

[ColinTaylor]

It doesn't matter where you bought it from, what is the exact model number? "68U" is not a model number.

It said there is a new firmware update and I updated it. And I'm still on previous version.

What is the exact model number of your router as printed on its case?

 

[L&LD]

@Boo I'm not sure why you're being so cryptic? What specific steps did you do to reset the router and then set it back up?

Btw, I don't know a 'settings' Tab.

 

[Boo]

@Boo I'm not sure why you're being so cryptic? What specific steps did you do to reset the router and then set it back up?

Btw, I don't know a 'settings' Tab.

Settings > admin > restore/upload/save tab > factory reset

I didn't check box the "Initialize all the settings, and.... bla bla bla".

 

[Boo]

What is the exact model number of your router as printed on its case?

RT-AC68U

 

[Boo]

So I cannot downgrade or upgrade the FW. I've tried older versions and the newest version and nothing works! :l

 

[L&LD]

Why didn't you try 'Initialize all settings...' too? You have nothing to lose at this point.

 

[Ronald Schwerer]

Here's what I'd try.
You can manually install firmware via ssh. But you need the f/w file on the router. Easiest is to put it on a USB.
1. Download the desired firmware to a PC (unzipping). Example: RT-AC68U_384.19_0.trx
2. Copy it to a USB stick and eject after complete. Make note of the USB volume label. Example: MyUSB
3. Mount the USB on the 68U.
4. Log-in to the router via putty.
5. Enter cd /tmp/mnt and ls to see the mount points. You should see "MyUSB". Enter cd MyUSB
6. Now run ls and you should see the file containing the new firmware RT-AC68U_384.19_0.trx
7. Run this command (adjusting if you use a different f/w file) mtd-write2 RT-AC68U_384.19_0.trx linux
8. Reboot and wait 5 minutes, then erase NVRAM (or factory reset) and log-in thru gui to verify all is good.

 

[Ronald Schwerer]

Oh, other things to verify (while in ssh):
1. Run strings /dev/mtd0 | grep bl_version
2. Then strings /dev/mtd0 | grep odmpid
What is the output?

 

[kernol]

OP said sourced from Newegg - seems they still sell TM-AC1900 ... also described as RT-AC68U [which it isn't ??]
https://www.newegg.com/p/2S7-05BC-0...68u&cm_re=RT-ac68u-_-2S7-05BC-06EH4-_-Product
or
https://www.newegg.com/asus-tm-ac1900-ieee-802-11a-b-g-n-ac-ipv4-ipv6/p/0E6-00CN-00005

 

[QuikSilver]

OP said sourced from Newegg - seems they still sell TM-AC1900 ... also described as RT-AC68U [which it isn't ??]
https://www.newegg.com/p/2S7-05BC-0...68u&cm_re=RT-ac68u-_-2S7-05BC-06EH4-_-Product
or
https://www.newegg.com/asus-tm-ac1900-ieee-802-11a-b-g-n-ac-ipv4-ipv6/p/0E6-00CN-00005

I suspect this is the issue as well.....Will add that Newegg has turned into Amazon in that they allow outside retailers to sell on their site.

 

[unsynaps]

I suspect this is the issue as well.....Will add that Newegg has turned into Amazon in that they allow outside retailers to sell on their site.

They have for a while (few years). Its why I always set the filter to shipped and sold by Newegg when searching.