road hazard
Regular Contributor
Been trying to troubleshoot an issue lately and wasn't sure if it's my cable modem, router or switch. What's happening is if I'm talking to somebody on my VoIP line (or using Teams for work) the audio gets distorted every 15 minutes for a few seconds. The problem will also manifest itself in another way.... if I'm watching a high def video stream on my Apple TV, every 15 minutes the quality shifts to SD for a few seconds then right back up to full HD.
I was on a conference call with Teams and opened up some terminals on my Linux box and was doing all these pings at the same time to a 2nd PC in my house, the cable modem, my router and Google DNS. (Everything is hardwired.) When I heard the audio distortion, pings from my workstation to another PC in my house and the cable modem were AOK:
Ping to cable modem:
Ping to another PC in my house:
Pings to my router and Google DNS spiked into the 2,000-3,000 range. This leads me to believe my switch isn't the problem nor is my cable modem. It really looks like my router is flaking out on me. I'm using FW v3.0.0.4.385_20633-g593a8ef. Does anyone else agree that the culprit is my router? If so, will switching to Merlin fix things or does it sound like a hardware problem?
Ping to Google DNS:
Ping to router:
If Merlin might be something to try.... I'm using 2 of these routers in a mesh setup. How will the firmware upgrade/replacement be handled? Like normal....just log into the "main" router and tell it to update to Merlin and the secondary (mesh) router will upgrade as well?
Or, should I just start looking for a new router/mesh setup?
I was on a conference call with Teams and opened up some terminals on my Linux box and was doing all these pings at the same time to a 2nd PC in my house, the cable modem, my router and Google DNS. (Everything is hardwired.) When I heard the audio distortion, pings from my workstation to another PC in my house and the cable modem were AOK:
Ping to cable modem:
Code:
64 bytes from 192.168.100.1: icmp_seq=387 ttl=63 time=1.74 ms
64 bytes from 192.168.100.1: icmp_seq=388 ttl=63 time=1.68 ms
64 bytes from 192.168.100.1: icmp_seq=389 ttl=63 time=1.68 ms
64 bytes from 192.168.100.1: icmp_seq=390 ttl=63 time=1.59 ms
64 bytes from 192.168.100.1: icmp_seq=391 ttl=63 time=1.74 ms
64 bytes from 192.168.100.1: icmp_seq=392 ttl=63 time=1.72 ms
64 bytes from 192.168.100.1: icmp_seq=393 ttl=63 time=1.73 ms
64 bytes from 192.168.100.1: icmp_seq=394 ttl=63 time=1.70 ms
64 bytes from 192.168.100.1: icmp_seq=395 ttl=63 time=1.83 ms
64 bytes from 192.168.100.1: icmp_seq=396 ttl=63 time=1.63 ms
64 bytes from 192.168.100.1: icmp_seq=397 ttl=63 time=1.71 ms
64 bytes from 192.168.100.1: icmp_seq=398 ttl=63 time=1.68 ms
64 bytes from 192.168.100.1: icmp_seq=399 ttl=63 time=1.68 ms
64 bytes from 192.168.100.1: icmp_seq=400 ttl=63 time=1.69 ms
64 bytes from 192.168.100.1: icmp_seq=401 ttl=63 time=1.85 ms
64 bytes from 192.168.100.1: icmp_seq=402 ttl=63 time=1.63 ms
Ping to another PC in my house:
Code:
64 bytes from 192.168.1.5: icmp_seq=354 ttl=64 time=0.168 ms
64 bytes from 192.168.1.5: icmp_seq=355 ttl=64 time=0.260 ms
64 bytes from 192.168.1.5: icmp_seq=356 ttl=64 time=0.356 ms
64 bytes from 192.168.1.5: icmp_seq=357 ttl=64 time=0.282 ms
64 bytes from 192.168.1.5: icmp_seq=358 ttl=64 time=0.278 ms
64 bytes from 192.168.1.5: icmp_seq=359 ttl=64 time=0.273 ms
64 bytes from 192.168.1.5: icmp_seq=360 ttl=64 time=0.309 ms
64 bytes from 192.168.1.5: icmp_seq=361 ttl=64 time=0.292 ms
64 bytes from 192.168.1.5: icmp_seq=362 ttl=64 time=0.338 ms
64 bytes from 192.168.1.5: icmp_seq=363 ttl=64 time=0.341 ms
64 bytes from 192.168.1.5: icmp_seq=364 ttl=64 time=0.332 ms
64 bytes from 192.168.1.5: icmp_seq=365 ttl=64 time=0.363 ms
64 bytes from 192.168.1.5: icmp_seq=366 ttl=64 time=0.353 ms
64 bytes from 192.168.1.5: icmp_seq=367 ttl=64 time=0.320 ms
Pings to my router and Google DNS spiked into the 2,000-3,000 range. This leads me to believe my switch isn't the problem nor is my cable modem. It really looks like my router is flaking out on me. I'm using FW v3.0.0.4.385_20633-g593a8ef. Does anyone else agree that the culprit is my router? If so, will switching to Merlin fix things or does it sound like a hardware problem?
Ping to Google DNS:
Code:
64 bytes from 8.8.8.8: icmp_seq=135 ttl=115 time=17.8 ms
64 bytes from 8.8.8.8: icmp_seq=136 ttl=115 time=24.2 ms
64 bytes from 8.8.8.8: icmp_seq=137 ttl=115 time=23.4 ms
64 bytes from 8.8.8.8: icmp_seq=138 ttl=115 time=20.3 ms
64 bytes from 8.8.8.8: icmp_seq=139 ttl=115 time=18.1 ms
64 bytes from 8.8.8.8: icmp_seq=140 ttl=115 time=4165 ms
64 bytes from 8.8.8.8: icmp_seq=141 ttl=115 time=3200 ms
64 bytes from 8.8.8.8: icmp_seq=142 ttl=115 time=2180 ms
64 bytes from 8.8.8.8: icmp_seq=143 ttl=115 time=1156 ms
64 bytes from 8.8.8.8: icmp_seq=144 ttl=115 time=132 ms
64 bytes from 8.8.8.8: icmp_seq=145 ttl=115 time=18.7 ms
64 bytes from 8.8.8.8: icmp_seq=146 ttl=115 time=24.8 ms
64 bytes from 8.8.8.8: icmp_seq=147 ttl=115 time=18.10 ms
64 bytes from 8.8.8.8: icmp_seq=148 ttl=115 time=19.1 ms
64 bytes from 8.8.8.8: icmp_seq=149 ttl=115 time=17.7 ms
Ping to router:
Code:
64 bytes from 192.168.1.1: icmp_seq=360 ttl=64 time=0.239 ms
64 bytes from 192.168.1.1: icmp_seq=361 ttl=64 time=0.255 ms
64 bytes from 192.168.1.1: icmp_seq=362 ttl=64 time=0.254 ms
64 bytes from 192.168.1.1: icmp_seq=363 ttl=64 time=0.255 ms
64 bytes from 192.168.1.1: icmp_seq=364 ttl=64 time=0.238 ms
64 bytes from 192.168.1.1: icmp_seq=365 ttl=64 time=2517 ms
64 bytes from 192.168.1.1: icmp_seq=366 ttl=64 time=1493 ms
64 bytes from 192.168.1.1: icmp_seq=367 ttl=64 time=469 ms
64 bytes from 192.168.1.1: icmp_seq=368 ttl=64 time=0.224 ms
64 bytes from 192.168.1.1: icmp_seq=369 ttl=64 time=0.248 ms
64 bytes from 192.168.1.1: icmp_seq=370 ttl=64 time=0.241 ms
64 bytes from 192.168.1.1: icmp_seq=371 ttl=64 time=0.240 ms
64 bytes from 192.168.1.1: icmp_seq=372 ttl=64 time=0.236 ms
64 bytes from 192.168.1.1: icmp_seq=373 ttl=64 time=0.212 ms
64 bytes from 192.168.1.1: icmp_seq=374 ttl=64 time=0.204 ms
64 bytes from 192.168.1.1: icmp_seq=375 ttl=64 time=0.240 ms
If Merlin might be something to try.... I'm using 2 of these routers in a mesh setup. How will the firmware upgrade/replacement be handled? Like normal....just log into the "main" router and tell it to update to Merlin and the secondary (mesh) router will upgrade as well?
Or, should I just start looking for a new router/mesh setup?