GT AX 11000 access problem

[davidjames1701]

Hi, I have a Asus GT-AX11000 router at home with two gt-ax87u units in mesh, I cannot access the gui in browser or Asus app, WiFi and internet access is ok, it seems to update firmware ok, I have a gt-ax87u in router mode in a remote location that I can access gui ok, can anyone help please ?

 

[cityhunter]

Try logging in without https

 

[Marin]

Hi, I have a Asus GT-AX11000 router at home with two gt-ax87u units in mesh, I cannot access the gui in browser or Asus app, WiFi and internet access is ok, it seems to update firmware ok, I have a gt-ax87u in router mode in a remote location that I can access gui ok, can anyone help please ?

You have two gt-ax87u units? Not sure if I have ever seen this model before.


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[davidjames1701]

Sorry, that should be, two RT-AX92U in mesh,

 

[davidjames1701]

Try logging in without https

Tried it, no joy, not even on the Asus App

 

[L&LD]

If both RT-AX92U's are in an AiMesh 'node' configuration, no access is possible via the GUI. Is this what you are asking?

 

[davidjames1701]

Yep, but i have another RT-AX92U in router mode at another location that I can access through a browser and ASUS app fine, but the RT-AX11000 and two RT-AX92U in mesh mode mode, I cannot access the gui in browser or assisting app, just seems annoying that it’s probably a box needs unticking or something ?

 

[K-2SO]

Yep, but i have another RT-AX92U in router mode at another location that I can access through a browser and ASUS app fine

You can access it because it's a router. You can't access nodes.

 

[Flooded]

You will be able to access the gui in the AiMesh Primary Router (GT-AX11000) but not any of the AiMesh Nodes (RT-AX92Us). If you try to access the GUI on either of the AiMesh Nodes by using their IP address you will be bounced back to the AiMesh Primary Router GUI login in. This is normal, designed behaviour.

 

[davidjames1701]

Yes, I’m trying to access the gui of the router, my RT-AX11000

 

[Flooded]

Yes, I’m trying to access the gui of the router, my RT-AX11000

What is happening when you try to access the GUI on the GT-AX11000?

Are you using the IP address or router.asus.com ?

 

[davidjames1701]

What is happening when you try to access the GUI on the GT-AX11000?

Are you using the IP address or router.asus.com ?

Both unsuccessfully

 

[Flooded]

Both unsuccessfully

http:// or https:// ?

 

[Flooded]

If you are still not getting any success, try one of the other wireless bands or a direct ethernet connection to the router.

You mentioned a firmware upgrade, was that recent? Was that when you lost GUI access? If so power down the GT-AX11000 for 30 seconds and then power it back on again. Leave it for 15 minutes and then try access it again.

BTW what are your views on restarting the Premiership?

 

[davidjames1701]

http:// or https:// ?

I’ve tried both unsuccessfully

 

[davidjames1701]

If you are still not getting any success, try one of the other wireless bands or a direct ethernet connection to the router.

You mentioned a firmware upgrade, was that recent? Was that when you lost GUI access? If so power down the GT-AX11000 for 30 seconds and then power it back on again. Leave it for 15 minutes and then try access it again.

BTW what are your views on restarting the Premiership?

yes, f/w upgrade was recent and I believe gui access was lost before that upgrade, I’ll try the router reboot and Ethernet option, Premiership ? They’ll probably try to finish it behind closed doors, but without a crowd ? Really ? I’ve a ticket to a Cricket Test Match in August, I’ve got fingers crossed, but I’ll not be surprised if it’s refunded, a lot think a lot should be refunded by the government in Beijing ?

 

[alamry]

yes, f/w upgrade was recent and I believe gui access was lost before that upgrade, I’ll try the router reboot and Ethernet option, Premiership ? They’ll probably try to finish it behind closed doors, but without a crowd ? Really ? I’ve a ticket to a Cricket Test Match in August, I’ve got fingers crossed, but I’ll not be surprised if it’s refunded, a lot think a lot should be refunded by the government in Beijing ?

i just upgraded to the latest Firmware Version: 3.0.0.4.384_9165 and had the same issue, what i did was i cleared all browsing data from my Google Chrome and rebooted the laptop and log in with "router.asus.com" gave it few seconds and all is good now.

 

[Flooded]

yes, f/w upgrade was recent and I believe gui access was lost before that upgrade, I’ll try the router reboot and Ethernet option, Premiership ? They’ll probably try to finish it behind closed doors, but without a crowd ? Really ? I’ve a ticket to a Cricket Test Match in August, I’ve got fingers crossed, but I’ll not be surprised if it’s refunded, a lot think a lot should be refunded by the government in Beijing ?

So you upgraded the firmware via the app?

 

[Flooded]

i just upgraded to the latest Firmware Version: 3.0.0.4.384_9165 and had the same issue, what i did was i cleared all browsing data from my Google Chrome and rebooted the laptop and log in with "router.asus.com" gave it few seconds and all is good now.

After upgrading to 9165 it looks like the router gets 'a little busy' for about 10 or 15 minutes after the first reboot. No idea why, perhaps performing some house keeping? For me the GUI was there but was incredibly slow to respond until it had settled. Now it's responding as expected. Of course the router will always take around 10 minutes to fully boot after a restart if you are using DFS channels as it needs to test (listen) for any traffic on those frequencies to make sure there is no risk of interfering with local radar traffic.

 

[davidjames1701]

So you upgraded the firmware via the app?

Hi, yes I did, I’m redecorating and upgrading my study at the moment, had to disconnect the cable modem/router, it’s on modem only mode, I powered down, then backup, lost WiFi on reboot, so I rebooted router, got gui access back for a short while, then lost it, app said a router Fimware update was available, think it completed the update before I lost gui on the app again, will try it with Ethernet cable into my MacBook later, but a router reboot seemed to make a difference ?