mgraves
Regular Contributor
After waiting a month for the better display I heard that it was in fact delayed until late in April. That made the decision for me, I needed the device shortly so I ordered a 2140 on Tuesday evening.
I bought it via Ebay from an HP reseller MWAVE. They said it would ship within 24 hours and that it was in stock. They also offered overnight UPS for an extra $39.
On that basis the unit would surely arrive in 3 days, when I was home today (2/27)
They lied. On several fronts.
The unit had not shipped as of this afternoon (3 days later) although they emailed me a "shipping confirmation" on 2/25 and advised that UPS tracking details would follow. They have never arrived.
It was to be dropped shipped from HP, so they held no inventory at all.
I had several email exchanges with them. They say that Paypal delayed the payment, which is a bold-faced lie. I have a confirmed Paypal account, and it shows the transaction was processed immediately on 2/24.
I called them and was given several phone numbers to call, and eventually an email address...that was a gmail account. How incredibly unprofessional!
I have advised them that if I don't have the UPS tracking number by the end of the day today that I will simply refuse the delivery and have Paypal reverse the purchase.
In dealing with all of this I found out two things:
1. If you buy the unit with XP Home they allow only 1 GB of ram
2. The unit with Vista Business can be had "pre-downgraded" with XP Pro.
Do you know if this is true? The one I ordered was XPH with 1 GB. If I have to order from elsewhere I'd rather have the XPP 2GB model.
Did you ever receive yours?
Michael
I bought it via Ebay from an HP reseller MWAVE. They said it would ship within 24 hours and that it was in stock. They also offered overnight UPS for an extra $39.
On that basis the unit would surely arrive in 3 days, when I was home today (2/27)
They lied. On several fronts.
The unit had not shipped as of this afternoon (3 days later) although they emailed me a "shipping confirmation" on 2/25 and advised that UPS tracking details would follow. They have never arrived.
It was to be dropped shipped from HP, so they held no inventory at all.
I had several email exchanges with them. They say that Paypal delayed the payment, which is a bold-faced lie. I have a confirmed Paypal account, and it shows the transaction was processed immediately on 2/24.
I called them and was given several phone numbers to call, and eventually an email address...that was a gmail account. How incredibly unprofessional!
I have advised them that if I don't have the UPS tracking number by the end of the day today that I will simply refuse the delivery and have Paypal reverse the purchase.
In dealing with all of this I found out two things:
1. If you buy the unit with XP Home they allow only 1 GB of ram
2. The unit with Vista Business can be had "pre-downgraded" with XP Pro.
Do you know if this is true? The one I ordered was XPH with 1 GB. If I have to order from elsewhere I'd rather have the XPP 2GB model.
Did you ever receive yours?
Michael
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