Reliability? Sadly, I've never seen reliability figures for routers like you see in
Consumer Reports for cars.
I have noticed reviews for "new" routers to be significantly better than reviews for the same router on "refurbished" sites which strongly suggests buy new.
For what
little it's worth I've had great luck with both Asus and Netgear. While my Linksys 54G ran forever I did not have good luck with my more recent Linksys.
Myself I always lean towards Asus. I like the User Interface and I
love the built-in traffic monitor.
If you're looking for reliability you're also looking maximum up-time and the built-in traffic monitor is a useful tool for trouble shooting thus it can enhance up-times. Outside of a hard router failure when you're having trouble your first call is often to your Internet Service Provider (ISP) and more likely than not they will tell you the problem is on your end or that you need more bandwidth.
Well if you're flying in the blind you might have to take their word for it but if your traffic monitor is showing little to no traffic you might start second guessing them.
Or conversely you might notice an iPhone saturating your up-link. (Yeah, that brand-new iPhone trying to "sync" everything can wreak havoc with a small network.) Traffic Monitor can help you locate a problem and then you can shut down the bad actor or mitigate the damage with QoS.
Stock Asus firmware gives you traffic monitor (not bad for a consumer grade router) and
RMerlin (a free 3rd party firmware offering) ups the ante by giving you traffic by device.
Router reliability is important but I guess my point is planning for failure can also improve up-times / overall network reliability.
- I keep a duplicate router, loaded and configured like my work router running at home. (Yes, my home router looks like the car lot.)
- I have the traffic monitor up and running on an extra display at work.
- I have a copy of PingPlotter overlayed on my traffic montor display.
- I keep a WiFi analyzer and local LAN speed tests in my toolbox. (Periodically I'll even check things ... just because.)
Towards overall network reliability I, like you, hardwired what I could. Then I implemented a layered SSID approach. I connected a nearby PC (and a range extender in the building next door) to "faster" at 5GHz. I connected another PC to "further" at 2.4GHz. Work related devices (smart phones, tablets) connect to "BYOD" (
Bring Your Own Device) which supports both 5 and 2.4. All others go to "guest" which also supports 5 and 2.4.
The idea was if we started having crazy problems and no time to trouble shoot we could simply disable "guest" and see if things got better, then disable "BYOD" and see if things got better ... all without knocking down "production" / "managed" devices. Again I give the nod to Asus because it accommodated my crazy scheme.